Customer service and sales remote work from home

Cynthia

Herzog

***** ** ****, ******, ** *****, 1-936-***-****, **********@*****.***

PROFESSIONAL SUMMARY

I am looking for a career change since I have been out of the work force for a few years caring for my grandparents. My mother has now retired and is taking over thier care to free me to get back into the work force.

SKILLS

●Professional Demeanor

●Client management skills

●customer service

●Organized

●Computer literate

●Time management

●Learn quickly

●Ordering and maintaining inventory

●I have also worked in retail, food industry and even worked in a magazine printing company

●I have always advanced in every position I have worked.

EXPERIENCE

Independent Sales Associate for Vector/Cutco Inc.

●Schedule

● online demonstration of Cutco products

●Selling of products .

DA to Lead Dental Assistant

Pacific Dental Services Las Vegas, NV, USA

December 2008 - December 2012

●Broadened support for dentists and hygienists with expert chair-side clinical digital x-rays of patients' mouths to complete assessments by exposing dental diagnostic x-rays to look past visible teeth and into hidden areas below gums to improve patient's oral hygiene by educating on proper care. Doing coronal poilshing after hygienist cleans teeth.

●Assessed and readied work stations for procedures, including prepared patients, set-up sterilized instrument trays, supplies, prepared materials. and answering patient questions.

●Achieved team productivity by organizing and restocking dental supplies.Also prepared stations for routine check-ups and specialized procedures.

●Cataloged and helped to evaluate patients and document current dental features and symptoms.Updated patient records with medical and dental histories and vital signs in multiple computer programs.

DA / Hygienist Assistant

Colosimo Dental & Orthodontics Las Vegas, NV

December 2007 - December 2008

●Coordinated keeping dental equipment, tools and opt's clean, organized and sterilized for use.

●Collected and recorded and reviewed patient medical histories. While taking and developing x-ray films

●Examined gums to locate periodontal recessed gums and signs of gum disease.

●Administered Teeth whitening and coronal polishing to remove stains.

●Achieved strengthened teeth with applied sealants and fluoride treatments.

●Attained improved patient oral hygiene by educating on proper care.

●Charting in computer

Licensed Nursing Assistant/ per deim

Berlin Health and Rehab Berlin, VT, USA

March 2002 - September 2003

●Balanced Assisting registered nursing personnel in care of patients by performing wide-ranging care activities and related non-medical services. While enhanced patient physical recovery with emotional and social support.

●Coordinated keeping patients comfortable with necessary supplies within reach, also meeting patients' personal hygiene and basic needs each day while handle daily living tasks such as feeding, grooming and quality of life with ambulation, assistance moving between bed, wheelchair, and other equipment.Improved patients' wellness and range of motion with regular exercises.Also preventing bedsores, consistently turning patients every 2 hours.

●Completed vital signs every shift, including temperature, pulse, and respiration and charting daily in both written and computer based . recording.

●Achived effectively minimized infection risk to staff and patients, cleaning and sanitizing rooms, equipment and tools.

Lead Licenced Nursing Assistant

Starr Farm Nursing center Burlington, VT

March 2000 - December 2002

●Balanced Assisting registered nursing personnel in care of patients by performing wide-ranging care activities and related non-medical services. While enhanced patient physical recovery with emotional and social support.

●Coordinated keeping patients comfortable with necessary supplies within reach, also meeting patients' personal hygiene and basic needs each day while handle daily living tasks such as feeding, grooming and quality of life with ambulation, assistance moving between bed, wheelchair, and other equipment.Improved patients' wellness and range of motion with regular exercises.Also preventing bedsores, consistently turning patients every 2 hours.

●Completed vital signs every shift, including temperature, pulse, and respiration and charting daily, written and computer based.

●Achived effectively minimized infection risk to staff and patients, cleaning and sanitizing rooms, equipment and tools.

EDUCATION

Registered Dental Assistant

Texas Academy of General Dentistry, Online course for Texas Boards, TX

2013

GPA 4.0

Certified Dental Assistant

PIMA Medical Institute, Las Vegas, NV

March 2006

●Perfect attendance award

●Academic achievement award

●Director's Honor roll

●GPA 3.88

Career diploma-Medical Insurance clerk

Penn Foster Career School, Scranton ( online classes), PA

2006

Licenced Nursing Assistant

Starr farm Nursing Center, Burlington, VT

2000

Also took course in 1992 but licence lapsed so I retook it.

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