Sales Associate Sunnyvale

February **** to Current

Kristin Nguyen

Summary

Driven graduate from University of Silicon Valley Bachelor in business administration in Project management that is willing to take challenges and risks for the company and meets dead lines and has excellent time management skills. Also pursing Masters in Entrepreneurship and Innovation. Driven Optical Sales Associate with 3 years of optical experience and working knowledge of current optical theory and practices. Works closely with doctors and clinic staff to create welcoming environment for patients. Interprets prescriptions, conducts patient visual needs assessments and recommends frames and lenses to support growth of busy optical shop. Responsible and friendly Optician makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills. Upbeat, customer-focused Sales Associate with 10 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Ambitious student pursuing Project Management degree eager to contribute developed knowledge in Management role. Skilled in Sales and Marketing in Management settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Skills

Organization

Leadership

Microsoft Office

Analytical

Data management

Problem resolution

Customer service

Project planning

Flexible

Supervision

Work ethic

Team building

Organizational skills

People skills

Multitasking

Troubleshooting

Computer skills

Friendly, positive attitude

Conflict resolution

Relationship building

Experience

Silicon Valley Eye Physicians

Optical Sales Associate

Sunnyvale, CA

Followed-up on patient progress of adapting to dispensed eyewear and performed adjustments and repairs. Processed eyeglasses orders and monitored status to verify and notify patients for dispensing. Applied knowledge of frames, lens designs and materials to assist patients in selection of eyewear. Measured pupillary distances, segment heights, lens base curves and frame size for eyeglasses fabrication. Calculated insurance co-pays based on eligibility, prepared work orders for optical lab and verified, dispensed and adjusted eyeglasses.

Maintained inventory and optical retail area to provide safe, clean, organized and inviting environment for Sunnyvale, CA 94085 - 408-***-**** - **********@*****.*** February 2018 to February 2019

August 2014 to December 2017

August 2021

patients and practice.

Demonstrated products to customers, discussed features and redirected objections to capture sales. Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.

20/20 Eye club Optometry

Optical Sales Associate

Santa Clara, CA

Processed eyeglasses orders and monitored status to verify and notify patients for dispensing. Applied knowledge of frames, lens designs and materials to assist patients in selection of eyewear. Measured pupillary distances, segment heights, lens base curves and frame size for eyeglasses fabrication. Followed-up on patient progress of adapting to dispensed eyewear and performed adjustments and repairs. Calculated insurance co-pays based on eligibility, prepared work orders for optical lab and verified, dispensed and adjusted eyeglasses.

Demonstrated products to customers, discussed features and redirected objections to capture sales. Observed customer behaviors to identify security threats and escalate concerns to supervisors. Mixed and matched paints according to customer specifications. Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.

AT&T

Sales Manager

San Jose, CA

Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.

Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.

Oversaw management and implementation of new revenue strategies, sales initiatives and customer engagement tactics to increase market share.

Created and finalized quotes to complete deals between company, vendors and customers. Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.

Supported all sales team members to drive growth and development. Provided information on company promotions and special sales to customers. Tracked sales to generate reports for business development planning. Researched and capitalized on emerging opportunities to build business and expand customer base. Education and Training

Cogswell Polytechnical College

BBA: Project Management

San Jose, CA

Women In Business Recipient

Dragon's Recipient

Dean's List Honoree [Fall,Spring,Summer and 2019,2020,2021] 3.8 GPA

June 2011

Expected in July 2022

Milpitas High School

High School Diploma

Milpitas, CA

Cogswell Polytechnical College

MBA: Entrepreneurship And Innovation

San Jose, CA

Accomplishments

Consistently maintained high customer satisfaction ratings. Exceeded sales goals by an average of 90% in 2019,2020,2021

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