Administrative Assistant Word Processor
Resume:
Linda Crowley
Smithfield, RI *****
401-***-****-Cell
*********@****.***
OBJECTIVE
Administrative Assistant or higher.
EMPLOYMENT
Word Processor II November 2011 - Present
Department of Fire Services
Hazardous Materials Emergency Response Division
Report directly to Program Director and Program Coordinator. Responsibilities include initiating day-to-day correspondence (general office duties), customer service to department staff and visitors; answering incoming lines and directing calls appropriately; review and evaluate all purchase orders and tracking for items to 20 emergency response vehicles in 18 stations statewide; maintaining databases for purchasing, task management and medical surveillance. Responsible for HazMat Team Technicians’ annual physicals which include: scheduling, rescheduling, maintaining and updating personnel database. Maintain incident summary excel log and track incident billing/payment status; monthly mileage reports on all HazMat fleet. Improved inventory database by hands-on research to achieve task in a timely manner. Perform all other tasks given by Director and Coordinator. Track inventory system through an Excel spreadsheet and have done distributions and receipting of products.
Administrative Assistant December 2010 – April 2011
Orkin Pest Control (Temporary Contract Position) North Scituate, RI
Report directly to President and Operations Manager. Responsibilities include initiating day-to-day correspondence; scheduling technicians utilizing Google Calendar; assuring positive customer service; completing work orders; posting and payment of invoices utilizing Serv-Suite software; setting daily appointments and confirmations/cancellations with customers; completing Accounts Payable and Accounts Receivable (invoicing, collections). Performed account reconciliation of over 100 National accounts from May 2010 to February 2011.
Administrative Support April 2010 – November 2010
National Grid (Temporary Contract Position)
Property Services, Real Estate Energy Delivery Support Providence, RI 02907
Report directly to Lead Supervisor and supported her and five (5) Real Estate Representatives, including a Senior Real Estate Representative. Responsibilities include initiating and responding to day-to-day correspondence; maintaining the PAD, Easement, Licenses and Leases database (Property Asset Management); creating requests for checks as needed; typing request letters for future recording of easements in Property Asset Management database and PRIA (Property Real Information Application) along with keeping records of recorded easements for future storage; ordering and receiving office supplies for group; handling inquiries when representatives require; filing, copying, scanning documents as needed; reporting disability absences, maintain Hearing Notices and distribute to group; document, maintain legal number database for easement requests; enter payroll for group on a weekly basis and other miscellaneous support as needed.
Office Administrator June 2009-March 2010
Facilitec-East (Temporary Contract Position) Cranston, RI 02921
Restaurant Kitchen Exhaust Cleaning Company
Report directly to the Northeast Regional Sales Manager. Responsibilities included day-to-day administrative tasks. Was responsible for a 15 truck fleet which included the Northeast, Philadelphia, Richmond and Washington schedule on a day-to-day schedule for the Northeast and a week-to-week schedule in the other areas. This included getting the folders, keys and paperwork for the technician’s for their scheduled jobs. Administrative duties for the Northeast Regional Sales Manager, which included quotations, contracts and Boston and Massachusetts Fire Marshal reports. Worked closely with the Operations Manager and did after-service calls to customers to rate the service we provided.
Administrative Assistant August 2003-September 2008
Town of Smithfield Smithfield, RI 02917
Municipality
Report directly to the Town Manager. Responsibilities include day-to-day administrative/secretarial tasks along with weekly and monthly responsibilities which include: payroll for Town Hall employees, composing and compiling information for the bi-monthly Town Council agendas, weekly information packets for the Town Council, Boards and Commissions directory, posting with the Secretary of State for monthly meetings, attendance sheets, taping of Town Council meetings, Clerk for the Smithfield Sewer Authority. (Job Description Provided Upon Request) Also, produced a monthly newsletter (The Buzz) and distributed to all Town Departments and employees. This was done in Microsoft Publisher and was well-received.
Sales Support Administrative Assistant/Coordinator January 1998-August 2003
Danis Transportation/Dean Warehouse Cumberland, RI 02864
Transportation Company and Warehouse.
Report directly to Sales Manager. Responsibilities include day-to-day administrative/secretarial tasks along with weekly and monthly tracking of four account executives’ customer calls, daily maintenance of major customers’ inventory control and daily and monthly sales revenue reports. Warehouse inventory system and accounts payables and receivables
Office Manager February 1992-January 1998
Contaminant Recovery Systems, Inc. Centerdale, RI
Small pollution equipment manufacturer.
Report directly to President/Owner. Duties include day-to-day administrative/secretarial tasks along with customer service, purchasing, production, accounts payable, accounts receivable, billing, shipping and receiving, monthly financial reports, quarterly board of director reports and a variety of tasks requiring independent decision making.
Administrative Assistant/Listings Editor August 1981-May 1987
Business Journals, Inc. Norwalk, CT
Publishing company producing five trade journals along with several reference directories.
Report directly to the Board of Directors. Duties included day-to-day operations for the four members along with administrative/secretarial tasks requiring considerable judgement and independent thinking. Responsible for yearly directory which was updated throughout the year. My responsibility was to see directory from start-to-finish.
Secretary II July 1979-July 1981
Digital Equipment Corporation Maynard, MA
Corporate Risk Management/Corporate Safety and Loss Prevention
Responsibilities include a wide variety of administrative/secretarial duties such as data entry, data accuracy verification, claims information searches, special projects along with day-to-day correspondence.
EDUCATION
Quinsigamond Community College Worcester, MA
AS in General Business pending
Community College of RI Lincoln, RI
Relocated to Massachusetts
AS-Executive Secretarial
Becker Junior College Worcester, MA
Diploma
Hudson High School Hudson, MA
SKILLS
Microsoft Works, Microsoft Office
Microsoft Word and Excel - 7
Microsoft Access - 7
Microsoft Power Point, Microsoft Publisher, Outlook Express - 7
Internet/E-Mail
Accounts Payable, Receivable and Reconciliation
Peachtree Accounting
SuperOffice
Lotus
Speedwriting
Dictation and Transcription
IBM Selectric II
T-Logic
PRIA (Property Real Information Application)
WBRO (TES) Time Entry System
Peoplesoft Financial
Documentum
Google Calendar
Serv-Suite
DFS Gateway (Personnel and Local Viewer (Paid Invoices, etc.)
Microsoft Access (DFS Inventory Database and Incident Summary)
COMMBUYS
Oracale Self-Serve Data Base
Decisions for Heroes (D4H)
WebEx
Microsoft Teams
Zoom
INT
REFERENCES
Mr. David DiGregorio, Director, Hazmat Response Division – 978-***-****
Ms. Korina Senior, Program Coordinator, Hazmat Response Division – 978-***-****
Mr. John J. Tassoni – Former Senator - Smithfield, RI - 401-***-****
Mr. Brad Dean, Cumberland, RI - 401-***-****
Ms. Elizabeth Fresolone, National Grid, Providence, RI - 401-***-****
Mr. Jason Wright - 603-***-****
Mr. William Tallman – Former Town Manager, Smithfield, RI – Albuquerque, New Mexico – 505-***-**** – *.***********@*******.***
Contact this candidate