CURRICULUM VITAE
ARIEL DEKA
Knysna
WESTERN CAPE, 6571
CELL- +27-71-180-****
ado7qh@r.postjobfree.com
SURNAME: Deka
NAME: Ariel
SEX: Male
D.O.B: 22-03-1973
PASSPORT NUMBER: EN 225593
PERMIT CONTROL NUMBER ZEP0160762HH
MARITAL STATUS: Married
NATIONALITY: Zimbabwean
LANGUAGE PROFICIENCY: English, IsiZulu, IsiXhosa, & IsiNdebele
PERSONAL PROFILE
I am a mature man, a dedicated professional with over 15 years of wide experience in Tourism and Hospitality industry. A self-motivated individual with excellent teamwork skills combined with the discipline to work extremely well on my own if required. I possess strong organizational and communication skills involving the ability to disseminate information and knowledge whilst listening and putting into practice advice and instructions.
PROFESSIONAL QUALIFICATIONS
TRAVEL & TOURISM MANAGEMENT (I.C.M-UK. 1994-1995)
AREAS COVERED (single subject diplomas)
1. International Business Communications
2. Structure of Travel and Tourism
3. Retail Travel Operation
TRAVEL AND TOURISM MANAGEMENT DIPLOMA (I.C.M-UK. 1995-1996)
AREAS COVERED
1. Management of Travel and Tourism Operations.
2. Marketing Travel and Tourism Products.
3. Business Enterprise Studies.
4. Accounting.
5. Travel and Tourism Strategy. (Research Project)
NATIONAL CERTIFICATE IN TOUR GUIDING (UNIVERSITY OF ZIMBABWE-2006-2007)
AREAS COVERED
1. Effective Business Communications and Public Relations.
2. Business Ethics.
3. Legislative and Policy Issues in Tourism.
4. Financial Management and Bookkeeping.
5. Tourist Attractions and Effective Tour Guiding.
6. Tourism Development and the Environment.
ACADEMIC QUALIFICATIONS
Mavuradonha High School (1987-1990)
Ordinary Level /Cambridge University
English, Mathematics, Bible Knowledge, Geography, Co-Science, Agriculture, African and European History.
OTHER PROFESSIONAL QUALIFICATIONS
-FULL COMPUTER SKILLS.
-CLEAN INTERNATIONAL DRIVER’S LICENSE
WORK EXPERIENCE (1996-1999)
COMPANIES:
1. EXPRESS MOTORWAYS LUXURY COACHES-(HARARE)
2. CONNEMARA TOURS AND SAFARIS-(HARARE)
3. TRANSBRIDGE TOURS AND CAR HIRE-(HARARE)
POSITIONS:
1. Booking Agent and Coach Attendant.
2. Tours Consultant.
CURRENT EMPLOYMENT
(17 September 2019 to Present)
The Oak Leaf Café, Knysna, WESTERN CAPE.
Position: Head Waiter
Duties:
-Serving and supervising in the Restaurant.
LAST EMPLOYMENT:
THE STANLEY AND LIVINGSTONE HOTEL- RANI RESORTS (VICTORIA FALLS)
POSITION: Bartender
DURATION: MAY 1999 to SEPTEMBER 2009.
RESPONSIBILITIES:
- Manning the Main Bar and Wine Cellar.
-Serving all Beverages & Wines.
-Restaurant Waitering
LAST EMPLOYMENT
NKOSANA GUEST HOUSE- Hatfield, PRETORIA
POSITION: Guest House Duty Manager (LIVE IN)
DURATION: 20th November 2010 to 03rd May 2016.
RESPONSIBILITIES Managing the Guest House
MAIN DUTIES:
Hiring, Training & Supervising staff, Reservations, Breakfast Chef, Restaurant Service, Marketing, Purchasing, Stock management, Checking in and out guests, Conference Service, Transfers, Office Work and Administration.
LAST EMPLOYMENT
Mountain Shadows Hotel- Barkly Pass, ELLIOT (Eastern Cape)
POSITION: Bartender & General Assistant
DURATION: 01 June 2016 to 31 July 2017
RESPONSIBILITIES:
Bar & Restaurant Beverage Service, Breakfast Cooking, Front Office & General Supervision.
LAST EMPLOYMENT
HOTEL CLAUDE- KNYSNA (WESTERN CAPE)
POSITION: Night Duty Manager.
DURATION: 01 August 2017 to 30 August 2019
RESPONSIBILITIES:
-Reservations
-Check In & Out Guests
-Guest Service & Problem Solving
-Room Checks
-Coffee/Tea & Special Meals service
-Breakfast Service
OTHER SKILLS
(Full knowledge of NIGHTSBRIDGE, SEMPER booking systems & online booking sites)
-Semper Point Of Sale
-IQ Restaurant Point Of Sale
-Ikentoo Point Of Sale
-Lightspeed Point Of Sale
- Wine Training (Let’s Sell Lobster) SA
REFERENCES
Ms. Naomi Ngwenya
Owner/Director Nkosana Guest House
ado7qh@r.postjobfree.com
CELL: 082-***-****
Ms Elize Senekal
Mountain Shadows Hotel- Former General Manager
Mobile: +27-84-624-****
Daniel Murphy
Owner Hotel Claude,
Cell: +27-83-263****
Email: ado7qh@r.postjobfree.com