Administration Clerk
Resume:
Nomfanelo Portia Dumakude
Personal Information
ID Number:
Current Location:
Pietermaritzburg
Date of Birth:
Divers License:
Code 10
Nationality:
South African
Contact Number:
Race:
African
Email Address:
ado7m3@r.postjobfree.com
Gender:
Female
Notice Period:
Immediately
Education
HIGH SCHOOL EDUCATION
LAST SCHOOL ATTENDED: Alexandra High School
HIGHEST GRADE PASSED: Grade 12
SUBJECTS PASSED : IsiZulu HL, English HL, Life Science, History, Dramatic
Arts, Maths Literacy and Life Orientation
YEAR : 2012
TERTIARY EDUCATION
INSTITUTION : Durban University of Technology
QUALIFICATION: NDip Child and Youth Development
YEAR : 2016
Employment History
CURRENT EMPLOYER
EMPLOYER : AP Ngubo Attorneys
POSITION HELD :Administration Clerk/Receptionist
DURATION :25 August till present
RESPONSIBILITY
Monitor time frames for the formulation and execution of operational policies and plans for the section.
Answering phone calls and calling clients to schedule appointments.
Compiling, maintaining, updating company records, and opening new files.
Managing office inventory.
Setting up appointments, scheduling meetings, distributing reports, and managing correspondence between office and external bodies, manage schedules including trial dates and hearings.
Compiling and maintaining of office transactions and prepare documents.
Operating office equipment including printers, copiers, fax machine and multimedia.
Obtain relevant information from other organizations or agencies.
Maintain and Update databases and tracking systems.
Compile, proofread and revise drafts of legal documents and reports
Instruments.
Communicate with solicitors
Bookkeeping.
Respond to all case related queries.
Ensure efficient and effective administrative information and assistance.
PREVIOUS EMPLOYER
EMPLOYER : Department of Education
POSITION HELD : Intern (Co-Curricular Services)
DURATION : 24 Months
REASON FOR LEAVING: End of Contract
RESPONSIBILITY
Monitor time frames for the formulation and execution of operational policies and plans for the section.
Provide administrative assistance to District Coordinators in the Implementation of projects and activities in their places of operation.
Ensure effective and efficient management of correspondence that comes in and goes out of the office.
Plan, manage, co-ordinate events, projects, meetings, Activities and workshops pertaining to the Youth Development and Gender Equality, Sports and Arts and Culture.
Provide administrative support to the Senior Manager by Managing her diary i.e. meetings and appointments and also to make travel arrangements and S & T claims and other payments that’s due to her.
Aid district coordinators in the Implementation of projects and activities in their place of operation.
Preparation and submission of memos and reports for submission to the line function.
Administer calls internal and external.
Manage and maintaining of filing system.
PREVIOUS EMPLOYER
EMPLOYER : Durban Child and Youth Care Centre
POSITION HELD : Programme Facilitator as DUT Student
DURATION : 8 months
REASON FOR LEAVING: End of Practical’s
RESPONSIBILITY
Report writing.
Meeting with young people to identify and discuss their problems.
Providing support and advice in one on one or group session.
Organizing and supervising Group activities/ sports and recreation planning/conducting programs focused on specific needs of young people such as Training/employment/development and education.
Providing crisis counselling of trauma, arranging food/ Shelter and clothing for young people.
Liaising with teachers Authorities/Health professionals and parents.
PREVIOUS EMPLOYER
EMPLOYER : Westville Correctional Female Centre
POSITION HELD : Programme Facilitator as DUT Student
DURATION : 7 months
REASON FOR LEAVING: End of Practical’s
RESPONSIBILITY
Report writing.
Meeting with young people to identify and discuss their problems.
Providing support and advice in a one on one or group sessions.
Organizing and supervising Group activities/ sports and recreation.
Planning/conducting programs focused on specific needs of young people such as training/employment/development and education, assessing risk, providing crisis counselling of trauma, arranging meals/shelter and clothing for young people.
Liaising with teachers Authorities/ Health professionals and parents.
PREVIOUS EMPLOYER
EMPLOYER : Truworths
POSITION HELD : Beauty Consultant/Cashier (Part Time/Weekends)
DURATION : 1 year
REASON FOR LEAVING: To resume duties as Intern
RESPONSIBILITY
Skin care salesperson.
Meet sales goals while offering personalized customer service
Maintaining long lasting relationships with customers.
Promote and sell product.
Assemble and manage records and reports.
Meet and maximize sales targets and established goals.
PREVIOUS EMPLOYER
EMPLOYER : Department of Education
POSITION HELD : Admin Assistant (Volunteer)
DURATION : 4 Months
REASON FOR LEAVING: To resume duties as intern
RESPONSIBILITY
Manage and maintaining of the filling system.
Administer typing of reports, memorandum and manual presentation.
General office procurement i.e. ordering of stationary, tea Supplies, office
furniture and maintaining an inventory of office supplies.
PROFESSIONAL PROFILE
I started working at the Durban Child Care Centre in 2015 while was doing my second year at the Durban University of Technology. I was appointed there for eight months to gain work experience and to experience being in the life space of a child/ young person. I learnt the skill of repot writing, organizing and supervising Group activities/ sports and recreation planning/conducting programs focused on specific needs of young people, in the eighth month I was assessed and my practical’s ended.
I started working at the Westville Correctional Services female section as part of my work experience for my third year I facilitated programmes for young people who were awaiting trial, this programme assisted young people to see purpose in their lives, do goal setting activities and identifying their strengths and talents. I organized and supervised all their group activities, presentations and sports activities.
In 2017 I then got a job as cashier/beauty consultant at Truworths. I promoted and sold Estee lauder skin care products and make up, I offered personalized customer service, managed records, reports and made sure I meet the sales target at the end of every month.
In 2017 while working at Truworths I got an opportunity to do voluntary work as an admin assistant at the Department of Education. I then started to work at Truworths as a Cashier/Beauty Consultant and Weekends and as a Voluntary admin assistant from Monday to Friday at The Department of Education UMgungundlovu District office my duties were general administration like typing, filling and general office procurement.
In August 2018 I was appointed as an Intern at The Co-Curricular Services Directorate with three sub directorates (In School Sport, Arts and Culture and Youth Development) in this post I contribute positively in the Youth development projects, I Provide administrative assistance to District Coordinators in the Implementation of projects and activities in their places of operation and Provide administrative support to the Senior Manager by being involved in the Planning, management, co-ordination of events, projects, meetings, Activities and workshops pertaining to the Youth Development and Gender Equality, Sports and Arts and Culture.
PERSONALITY AND HUMAN RELATIONS
I have excellent interpersonal communication and writing skills, sharpened by different experiences gained over the years in my professional career.
I am always willing to go an extra mile to achieve the goals of the organization.
I work well under pressure and readily offer assistance whenever required.
I have worked with a number of people with diverse backgrounds and maintained positive human relations
I have displayed a positive attitude whenever I receive positive criticism
I uphold the following set of values:
i.Honesty
ii.Truthfulness
iii.Openness
iv.Integrity
v.Trustworthiness
vi.Reliability
SKILLS, KNOWLEDGE, EXPERIENCE AND COMPETANCIES
Computer literacy (MS Word, MS Excel, MS Project and MS PowerPoint
Internet, Outlook Intranet and MS Access)
Public Service legislations
Human Capital Management processes
Report Writing
Interpersonal skills
Communication management
Time management
Facilitating skills
Record keeping
Team player
Customer Oriented
Self-driven and Professional
Telephone etiquette
Organizing skills
Ability to maintain high level of confidentiality
Multitasking
Able to operate professionally without supervision
Ability to motivate
Outstanding leader
Results and Achievement focus
Attaining objectives through teamwork processes
Child Care Act of 1983
Child Care Act of 1960
Children’s Status Act of 1987
Guardianship Act of 1993
Age of Majority Act 1972
Justice system
Ability to administer youth programs and develop team building
Effective negotiation and mediation skills
Effective presentation and listening skills
Stress management, basic counselling behavior management and
problem solving
Mature and sensitive approach to cultural and individual diversity
Public Service Act
Knowledge of Office Practice and Administration
Knowledge of poverty alleviation intervention/programmes
Knowledge of three Social ills (inequality, unemployment and poverty)
Occupational health and Safety Act
Knowledge of public finance management Act No. 1 0f 1999 and Treasury
Knowledge of the South African Constitution Bill and the Bill of Rights
Batho Pele Principles
References
Title
Name
Position
Organization
Telephone
Mrs
Bawinile Mkhize
Supervisor
Department of Education
Miss
Phumla Ndlovu
Supervisor
Department of Education
Mrs
Sthokozisile Shange
Supervisor
Department of Education
Miss
Sindiso Sibisi
Supervisor
AP Ngubo Attorneys
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