Objective: To obtain a position that utilizes my professional experience, attention to detail and successful track record in the field of sales and customer service.

Professional Summary: Team-oriented and accomplished professional with experience in sales, marketing, business development, customer service and management. Proven ability to increase revenues, new account acquisition and retention. Accomplished in identifying and capturing opportunities to form new markets and expand opportunities. Comprehensive background in new product launch, product knowledge and building customer report.

Experience:

CENTURY LINK – TECHNICLE SUPPOSRT 2019-2020

Boise Idaho Support and Sales

Trouble shoot internet issues

Technical support for all computer issues

Setup integrated computer networks for small to large businesses

Sales and support

TELEPERFORMANCE – APPLE TECHNICLE SUPPORT 2018-2019

Boise Idaho Advisor

Trouble shoot IOS and OS issues

Resolve Password and Passcode issues

Set up all apple products

Product knowledge

Experience dealing with consumers on all levels of technical knowledge

NFIB – National Federation for Independent Business 2016-2017

Solano County Sales Representative

Outside cold-call sales and marketing. Lobby for small businesses on issues they face at both the State and Federal levels.

Generate sense of urgency and quantify businesses needs based on specific adversities.

Generate leads

Deliver interactive eight-minute sales presentation

Maintain customer relationships

CLASSIC WINES OF CALIFORNIA 2013-2015

Territory Sales Manager for Napa Valley Northern California Sales Representative

Responsible for management and placement of wine portfolio with on and off-premise businesses within my territory.

Create and set-up POS displays and shelf talkers. Work directly with buyers on current and future needs. Build relationships and establish rapport with all accounts.

Opened 67+ new account in less than one year

Highly efficient, motivated and determined work ethic

Generate urgency and distinction within product

WINE LEVERAGE 2012-2013

Direct to consumer sales and marketing for high-end, specialized wineries

Direct to consumer cold calling a database of existing and prospective winery members. Call on the entire United States and accommodate all shipping and requirement demands. Manage multiple winery campaigns, switching between call lists and opportunity.

Responsible for maintaining and exceeding sales quotas

100+ calls per day

FALCOR WINERY 2008-2012

Director of Sales

Responsible for sales and communication functions; including product distribution and placement. Created point-of-sale displays, promotional materials, professional bios, distribution pieces and educational templates. Manage in-house staff and weekly meetings

Worked directly with city and co-designed the build out of the winery

Attention to detail and focused on impeccable customer service

DEY, L.P. 2006-2008

Pharmaceutical Sales / Product Manager

Coordinated with Advertising and Public Relations Agencies to expand product knowledge and retention. Responsibilities included formulating and implementing sales strategies, sales training, account development, forecasting and retention.

Initiated call-reporting database for government and EMS markets

Increased product placement and distribution

Computer Skills: Mac OS and IOS, Microsoft Office, POS, SalesForce, Vista, Photoshop, AutoCAD, InDesign, GIS

Education: Cal Poly, San Luis Obispo, CA: Studied - City and Regional Planning 2000- 2006

Deakin University, Melbourne Australia - Studied Abroad

2004

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