Batoul Al Showaiki (Certified PHRi, SPHRI)
Human Resources Manager
Mobile: +965-********
E-mail: ado7h8@r.postjobfree.com
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Career Objective
Seeking a highly dynamic, challenging management position in a well reputable and multinational organization where I can utilize my expertise to analyze the various HR issues in the company, thereby promoting the efficient functioning of the organization and enhancing human resources productivity with developing the strong professional team for company. Job Summary
Offering more than 10 years of HR & Administration management experience and background of repeated success implementing best practices and building successful HR departments from the ground up, responsible for managing different functions in the HR such as and not limited to policies and procedures, job descriptions, Job evaluation, grading structure, recruitment & selection
,performance, staff development, employee relations. Core Competencies
Culture Awareness
Human Resource planning
Recruitment and selection
Staff development
Employee Relations
Career History
2021 – Present Creativity Company – Kuwait
HR & Administration Manager
Responsible for guiding and managing the overall provision of Human Resources services, policies, and programs for the entire company. As well as spearheading the development and implementation of Human Resources and Administration Systems, Programs, Policies and Procedures pertaining to every aspect of HR.
Batoul Al Showaiki (Certified PHRi, SPHRI)
Human Resources Manager
Mobile: +965-********
E-mail: ado7h8@r.postjobfree.com
Page 2 of 6
2020 – 2021 Posta Plus - Kuwait
HR Manager
Managing Human Resources department and cover all generalist aspects of HR whilst specifically focusing on overseeing the recruitment process and upgrade company policies and setting objectives for HR team and implementation Standard Operating Procedures that fits Posta culture and standards and keep a pulse on employee relations, ensure practices are compliant with regulations, and coordinate the administering of services like onboarding, benefits. 2020 – 2020 Al Yaqout Group - Kuwait
Group HR Manager
Responsible for the overall management of the human resource department and practices within the company, providing counsel on procedure and policy interpretation; recruiting and retention strategies, employee relations issues, administration matters and ensuring compliance with regulations to make sure objectivity and equity for employees while supporting the organization's mission, vision and values.
2018 – 2019 FFC Company - Kuwait
HR & Administration Manager
Responsible for the various HR and administration duties throughout the company including recruitment, welfare, employee relations and developing HR policies and procedures, job descriptions, compensation plans, training programs as well as juggle various administrative tasks in a timely manner.
Batoul Al Showaiki (Certified PHRi, SPHRI)
Human Resources Manager
Mobile: +965-********
E-mail: ado7h8@r.postjobfree.com
Page 3 of 6
2018 - 2018 ITINERA (Civil Construction) – Kuwait
Human Resources Manager
Managing all HR functions carried out by the department including recruitment, onboarding, talent management, benefits administration, employee relations, performance management, policy implementation, and employment law compliance, and responsible for administrative and operational duties.
2015 – 2017 Ghazal Insurance
(It was holding by Posta Plus Group - Kuwait)
Human Resources Manager
Prepare the HR department's annual plan and ensure implementing HR strategies in line with the organizational requirements and business direction.
Develops and implement policies and procedures to support business goals and to ensure that the company complies with the legal requirements and best practice.
Preparing and monitoring the HR department and manpower budget and expenditure.
Conducting annual salary & benefit reviews and monitoring the salary structure to ensure the company competitive position in the markets in terms of its pay scales and benefit schemes.
Ensures that all job descriptions are reviewed on a yearly basis.
Supervising the implementation of all organizational development processes such as performance appraisals, organizational structures, human resources planning and all other related issues.
Working closely with various departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures.
Develops and maintains the staff handbook is comprehensive and up-to-date.
Manage recruitment activities to meet business requirements in an efficient and effective way and Develop practical recruitment practices to be able to attract and recruit excellent candidates locally and internationally
Monitoring the implementation of training programs and administering training needs analysis and assessment.
Measuring employee satisfaction and identifying areas that require improvement.
Plans, direct, supervise and coordinate work activities of subordinates and staff related to employment, labor and employee relations
Building a development plan for the employees.
Oversee the payroll functions
Batoul Al Showaiki (Certified PHRi, SPHRI)
Human Resources Manager
Mobile: +965-********
E-mail: ado7h8@r.postjobfree.com
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Supervise maintenance of human resource data bases, related documentation to ensure that HR complies with all quality related requirements. This includes periodic revision of the HR Manual, Job Descriptions, and Organization chart.
2011 – 2015 Posta Plus, Student Center & Ghazal Express
(These companies are part of Posta Plus Group – Kuwait) Human Resources Manager
Devise and Implementing HR policies, procedures across the organization.
Prepare the annual departmental budget, including manpower, training programs, operating expense and services, also monitor and control expenses of the approval budget.
Administer regular salary and benefits industry surveys to ensure the company competitive position in the markets in terms of its pay scales and benefit schemes.
Prepare the HR department's annual plan and ensure implementing projects accordingly.
Maintains the work structure by updating job requirements and job descriptions for all positions.
Administer Salary revision regularly; provide reports on employee benefits, salary structure, increments, and other benefits.
Devise and implement employee performance appraisal and report to the top management team on a regular basis and ensure their alignment to the corporate strategy.
Instructs and advises managers and employees on HR policies and procedures.
Maintains the staff handbook is comprehensive and up-to-date.
Manage and review the recruitment activities to ensure qualified candidates are selected within the timeline.
Identify areas that need attention and improvement to implement training programs accordingly.
Manage and implement staff survey to get realistic assessment of company to enhance the satisfaction all the time.
Organize and direct all HR admin functions
Ensure payroll is completed accurately and to deadline.
Manage the information held on the HR database to ensure it is updated in a timely and accurate manner.
Batoul Al Showaiki (Certified PHRi, SPHRI)
Human Resources Manager
Mobile: +965-********
E-mail: ado7h8@r.postjobfree.com
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2010 – 2011 Commercial Real Estate company - Kuwait
(Hotel Missoni)
Human Resources Coordinator
Prepares job offers and employment contracts.
Handle the recruitment activities such as Receive applications; arrange tests, interview arrangement, and reference check.
Monitors timesheets and documentation of sickness/absenteeism.
Prepare all the administrative works related to issuing visa, residency, work permit, social security. And liaise with the representative.
Prepares standard employee letters on request.
Maintains an updated computerized and manual personal record for each employee.
Ensure the Personnel Procedure is updated on regular bases.
Issues passports as per issuing procedure.
Receives incoming external and internal mail, personnel forms and issues to the relevant persons as appropriate.
Coordinators with Department heads regarding any employee related matters. 1998 – 2010 Human Soft and Human Investment Holding - Kuwait
(New Horizons institute)
Personnel and Administration Officer
Administration Coordinator
Prepares all correspondence and letters accordingly to the procedure of the HR department.
Maintain a good working relationship with all other teams within employee services ensuring a first class service is offered at all times.
Welcomes new employees to the organization by conducting initial orientation and explain to them company policies, and procedures.
Assist in payroll preparation by providing relevant data (absences, overtime, and leaves).
Co-ordinates with Liaison officer on all matters relating to residencies, official documents, visas.
Processing all HR Admin related paperwork throughout the full employment cycle, from dealing with recruitment matters, new starter documentation and internal changes.
Assists with processing of terminations
Open new employee files and maintain personnel records ensuring timely and accurate records.
Handles purchase requisitions from various departments and preparing purchase orders. Batoul Al Showaiki (Certified PHRi, SPHRI)
Human Resources Manager
Mobile: +965-********
E-mail: ado7h8@r.postjobfree.com
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Education & Certifications
Bachelor of Business Administration – AUH 2008 (USA)
Mini MBA of HR Management - IAATD 2011 (UK)
Professional HR international certification (PHRI)
Senior Professional HR international certification (SPHRI)
Finance for non-finance professionals course - 2021
Diploma - Professional Certificate in Computing and Programming
Succession Plan certificate – Fleming Gulf
Compensation and Benefit – Master class certificate
Cambridge Business English course
Business Etiquette course
Leadership course
Successfully passed a prometric exam in “Microsoft Office User Specialist Master”
GMAT,Pearson VUE Test Administrator certificate. Highlight of Qualifications
Result Oriented
Excellent positive inter-personnel skills
Highly Flexible and good adaptability
Excellent team player
Excellent organization skills
Able to tactful deal with difficult and sensitive situations
Influencing, Persuading, Coaching, negotiating skills
Pro-active and self motivated
Creative Thinking
Personal information
Date of Birth: June 1978
Nationality : Syria