Address: *,*** ****** *** ****, Johannesburg ****
Cell: +27-612******/784300881; Email: ado7fj@r.postjobfree.com Juliette Flore Nzeukeu
A dedicated, dynamic, self-motivated, hard worker and results-driven graduate in Business Management is seeking position in the field of customer service/ Marketing. A skilled team leader able of providing innovative ideas in developing the workforce and provide growth to the firm. Possesses excellent interpersonal, communication and negotiation skills. Adept in handling customer inquiries, build strong relationship with customers, conducting a research project and resolving conflicts. I have a knack for listening and understanding customers and met their expectation. I am also willing to learn new skills and work in other field/ position. I also have knowledge in accounting and financial management. I am a flexible person; capable of working in highly pressurized and challenging environment and provide satisfactory results.
To be part of a firm that can provide an opportunity to put into practice my skills and talent by investing the best of my technical knowledge and educational qualification and to serve the firm with an outstanding output. Existing skills and experiences acquired previously provide steps ahead to further personal and professional development.
SECRETARY / Elecan Refrigeration and Electrical: 2014-2016 Johannesburg, Gauteng Responding to telephone calls by taking customer’s physical address. Providing assistance to customers who are looking for a technician to repair their fridge, washing machine or microwave.
Selling second hand products (Fridges, washingmachines, microwaves). Keeping a record of the company’s activities
Establishing technicians’ daily activities.
Write a weekly report to the director.
Marketing Director /ETS BRAIN SERVICES: 2008-2011 Douala- Cameroon Providing assistance in the area of marketing strategy and management. Ensure all marketing communications are coordinated. PROFILE
OBJECTIVES
PROFESSIONAL EXPERIENCES
Drawing and implementing comprehensive marketing strategies to create awareness of the firm’s business
Conduct a marketing research to understand competitor and implement firm’s marketing strategy.
Carefully manage resources within budgetary according to the firm’s policy. Provides marketing skills and expertise by building, developing, managing and mentoring a marketing team able of executing the firms marketing strategies and tactics. Assist the financial manager to prepare the company’s balance sheet every end of the year. SALE AGENT/ DACAM: 2003 -2004 Douala-Cameroon
Helping supermarkets to reduce their stock of Nivea products in the store and increase sales.
Promoting Nivea products to customers by offering them a gift on any purchase made. Keeping my supervisor informed by submitting monthly sale reports. Monitoring, competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. Providing my supervisor with written reports on customer needs, problems, interests, competitive activities, and potential for new products and services. Teaching Introduction to business management to grade 11-12 students. Helping grade 11-12 students with their English assignments. COMMUNITY WORKER / Nkoulouloun Health District: 2005- 2006 Douala-Cameroon Identify children 0-5 years old and give them the polio vaccine. Identify children with severe poliomyelitis and report cases to the district health manager. Distribute impregnated mosquito nets to protect the population from malaria. Raise awareness against sexually transmitted diseases, especially AIDS and educated the community on the precautions to be followed to avoid contracting the disease. Distribute condoms to the community.
JUNIOR ACCOUNTANT / Cameroonian Bakery: 1996-1998 Douala- Cameroon Administering payrolls and controlling income and expenditure. Compilling and presenting reports, budgets, commentaries and financial statements. BAC A4 (Senior Certificate/Baccalaureate in Literature) 2000 LYCEE DE NEW-BELL
Honours Degree in Marketing Management 2007
EDUCATION & QUALIFICATIONS
UNIVERSITY OF DOUALA
Bachelor’s Degree in Marketing Marketing 2006
UNIVERSITY OF DOUALA
Masters’ degree in Business Management (Marketing Management) 2016 UNIVERSITY OF JOHANNESBURG
PhD student at University of Nelson Mandela Not completed yet UNIVERSITY OF NELSON MANDELA (UNM)
SHORT COURSE: Caregiver (6months)
Modules:
Home based care
Palliative care in adult( Elderly care)
Palliative care in children
Community based rehabilitation
Workplaces:
Johannesburg Society For the Blind
Saint Giles Association for Physical Disable
PERSONAL
Client Relations
Communication
Computer
Coordinate Office Activities
Correspondence
Customer Service
Data Entry
Delivering Mail
ACQUIRED SKILLS
PROFESSIONAL
Team player
Honnest
Ability to work under
pressure
Flexible
Adaptability
Problems Solving
Brainstorming
TECHNICAL
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Language: French& English
Date of Birth: 30 may 1979
Status: Married
Health: Excellent, Non-smoker
Driver’s license: Not completed yet
Names Company Conctact
Alvine Kosigna Elecan Refrigeration +271********
Dissake Nkoulouloun health district +237*********
Adrian Ets BRAIN SERVICES +237*********
Yvette Sando DACAM +237********
PERSONAL DETAILS
REFERENCE