RESUME

ANANDHAKUMAR.M

Madurai- ******

TAMIL NADU

Professional Summary

● Having 4 years Total experience in hardware and Networking like Router and Modem Configuration, Network Monitoring

Experienced in Router and Modem and Hardware related issues.

Highly motivated, dedicated and very strong team player with a desire to learn new things and deliver the best results within time.

Ability to adapt to new technologies quickly and efficiently. Proficiency

Easily find the Hardware related issues, solved quickly

Modem and router configuration & troubleshooting

Crimping and printer installation & troubleshooting

Configuration outlook and & troubleshooting

Employment History

Network support engineer at Quess corp Ltd from 3rd oct 2018 to Aug 31st 2020

Network monitoring and support Engineer at HCL Comnet Ltd from 7th jan 2016 to 10th Mar 2018

Desktop support Engineer at Saraswathi Computers from 7th jan 2015 to dec 31st 2016 Educational Background

MCA from Sree Sastha Institute of Engineering Technology, Chennai with 74%

B.Sc. (Physics) from Pachaiyappa’s College, Chennai with 69%

HSC from Govt HSS, Madurai with 65%

SSLC from Govt HSS, Madurai with 68%

Project Involved 1

Current Project Union Bank Of India Network Monitoring Client: Union Bank Of India

Product : Network Monitoring and support

Role : Network Support Engineer

Duration : OCT 2018 – Aug 2020

Location : Madurai

Description

Network monitoring is a computer network's systematic effort to detect slow or failing network components, such as overloaded or crashed/frozen servers, failing routers, failed switches or other problematic devices. In the event of a network failure or similar outage, the network monitoring system alerts the network administrator (NA). Network monitoring is a subset of network management.

Network monitoring is generally carried out through software applications and tools. Network monitoring services are widely used to detect whether a given Web server is functioning and connected properly to networks worldwide. Many servers that perform this function provide a more complete visualization of both the Internet and networks. Responsibilities

Network monitoring and support

Router, modem configuration & maintenance

Interacting with client troubleshoot the problem remotely Ip configuration

Crimping

Basic hardware related issues

Installation of active directory, outlook & trouble shooting Installation of os (all versions)& trouble shooting Previous Project 2

Project Punjab National Bank Network Monitoring

Client: Punjab National Bank

Product : Network Monitoring and support

Role : Network Support Engineer

Duration : Jan 2016 – Mar 2018

Location : Madurai

Description

Network monitoring is a computer network's systematic effort to detect slow or failing network components, such as overloaded or crashed/frozen servers, failing routers, failed switches or other problematic devices. In the event of a network failure or similar outage, the network monitoring system alerts the network administrator (NA). Network monitoring is a subset of network management.

Network monitoring is generally carried out through software applications and tools. Network monitoring services are widely used to detect whether a given Web server is functioning and connected properly to networks worldwide. Many servers that perform this function provide a more complete visualization of both the Internet and networks. Responsibilities

Network monitoring and support

Router, modem configuration & maintenance

Interacting with client troubleshoot the problem remotely Ip configuration

Crimping

Basic hardware related issues

Installation of active directory, outlook & trouble shooting Installation of os (all versions)& trouble shooting Previous Project 3

Role : Desktop Support Engineer

Duration : Jan 2015 – Dec 2016

Location : Trichy

Description

A desktop support engineer's Project is to solve the technical problems of a computer user The other duties are training the end user when new software or IT regulations come to a company, or implementing new strategies and making users comfortable with the technology Responsibilities

Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems

Guide users with simple, step-by-step instructions Conduct remote troubleshooting

Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs

Record technical issues and solutions in logs

Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals

Personal Details

DOB : 24-july-1991

Contact Number : +91-979******* / 638-***-****

Contact this candidate