Gina Clark Hayes, Esq.
Phoenix, Arizona 240-***-**** **********@*****.***
Strategic and meticulous Trademark Attorney with 15+ years of Intellectual Property Law expertise. Growth-minded and collaborative with a robust history of domestic and international trademark prosecution and portfolio management. Dedicated to working collaboratively with diverse teams to represent clients with compassion and care.
Professional Experience
LegalForce RAPC Tempe, AZ
Trademark Practice Manager August 2020 - September 2021
● Direct full managerial duties for intellectual property law office representing 800+ businesses and entrepreneurs from 100+ countries
● Review work product of attorneys and assistants to ensure adherence to all federal rules of practice, and the ethical and practice rules of the state bar and the USPTO
● Build diverse teams by interviewing and hiring 7+ legal professionals a year to create a dynamic group of talented and friendly attorneys
● Foster trusting relationships with existing global trademark clients to generate new work and revenue through client counseling and video consultation
● Assess and approve all trademark related matters, including new trademark applications, trade dress, certification, and special mark to achieve client goals
● Represent clients by analyzing business with precision and accuracy to offer sound legal advice, optimize client engagement, and grow client base by 10% annually
● Revise outdated policies and procedures by continuously reassessing firm processes to implement innovative strategies for improvement
● Train new attorneys and law clerks on substantive legal and trademark issues by providing daily guidance to align with firm policies and best practices
● Collaborate with international team on procedural trademark matters by maintaining high ethical standards to improve trademark prosecution process
● Support retained clients by providing sound legal advice regarding IP enforcement to suggest actionable next steps
United States Patent & Trademark Office Alexandria, VA
Trademark Attorney February 1999 - August 2020
● Collaborated with 13+ member team to communicate written grounds for refusals of marks in applications for U.S. trademark registration and drafting of appeal briefs
● Managed caseload by applying expert knowledge of rules regarding trademark registration under the Lanham and foreign marks under the Madrid Protocol and other International Agreements
● Represented the office as "First Chair" in oral arguments before the Trademark Trial and Appeal Board with 100% success rate in board decisions
● Resolved cases with complex factual and legal questions of trademark law by analyzing the record, evaluating facts, and determining questions of law to make decisions with a high degree of accuracy
● Examined 2K+ trademark applications annually by utilizing complex systems and computerized legal research services to ensure client matters progressed on schedule
● Facilitated special writing projects with the Legal Policy Office by drafting and editing form paragraphs containing U.S. trademark policy and procedure
● Recognized with Customer Service Award for communicating effectively with clients and brand owners to build rapport, establish trust, and instill confidence
● Prioritized workloads efficiently and effectively in a fast-moving production environment while adhering to strict deadlines
Additional Experience
U.S. Department of State Attorney & Civil Enforcement Analyst, Law Office of Alda A. Anderson Attorney, Office of Corporation Counsel Legal Specialist
Core Competencies
Leadership Communication Training & Mentorship Client Management Writing & Research Delegation
Bar Memberships
U.S. Supreme Court U.S. District Court for the District of Columbia U.S. District Court for the District of Maryland District of Columbia Court of Appeals Maryland Court of Appeals
Education
Juris Doctor, Columbus School of Law, Catholic University of America
Bachelor of Arts in Political Science, Catholic University of America
Associate of Arts in Business Administration, Prince George's Community College
Publications
● “Intellectual Property Law and the ‘Look and Feel’ of Websites,” The Practical Lawyer, American Law Institute-American Bar Association, 2012
● “Annual Review of Intellectual Property Law Developments,” American Bar Association, 2011, 2010