Social Media Customer Service

Cheldee Bruton

*********@*****.*** 618-***-**** 255 Morgan Rd Carrollton, Ga 30117

KEY SKILLS

●Team Player

●Proficiency in Social Media Platforms, Photography, and Video editing

Social Media Management 2+ years

EDUCATION

University of West Georgia, Carrollton, Georgia May 2022

Bachelor’s Science, Mass Communications

●Honors and Awards

Georgia HOPE Scholarship Recipient

Laws of Life Essay Competition Winner (2016)

CUSTOMER SERVICE EXPERIENCE

T-Breaux’s Cajun Cookin’ May 2015 - Present

Server - Carrollton, GA

●Warmly greeted new and returning customers and developed relationships resulting in strong customer loyalty

●Created a positive patron experience by delivering exceptional customer service to all parties

●Maintained and enforced strict and up-to-date cleanliness and social distancing policies regarding the COVID-19 outbreak to ensure both employee safety and customer satisfaction

Jefferson’s January 2019- December 2020

Server - Carrollton, GA

●Ensured that hundreds of customers received outstanding service and accurate orders on a daily basis, resulting in a first-rate dining experience

●Memorized over 30 menu items and rotating specials in order to give customized recommendations to guests

●Exhibited patience and composure while dealing with the occasional difficult customer or coworker

INTERNSHIP EXPERIENCE

Family Upholstery May 2018- August 2018

Upholsterer - Carrollton, GA

●Acquired invaluable experience within the furniture industry while performing repairs, adjustments, and customization to a wide variety of pieces

●Ensured the safe and prompt transportation of goods to and from customers’ homes

Social Media handles

Links: https://www.tiktok.com/@cheldee_bruton?lang=en

https://www.instagram.com/cheldee_bruton/

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