Medical Billing and Coding
Resume:
Amber York
Kentwood, MI *****
*************@*****.***
Seeking a position as a Medical Office Administration. Utilizing professional skills and displays initiative and is well organized.
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Advanced Radiology Services - Grand Rapids, MI
August 2021 to September 2021
• Inbound calls from patients regarding bills
• Document patient's account per company guidelines
• Take payment over the phone from patients
• Miscellaneous job duties that reflect teamwork
Follow-up Representative I
Trinity Health - Kentwood, MI
January 2019 to June 2021
• Documented all call information according to standard operating procedures
• Contacted insurance companies to status claims
• Updated existing member's information
• Remote
Billing Specialist
IPC Billing - Ada, MI
June 2017 to January 2019
• Update demographics
• Call patients in regards to balances owed
• Take payments over the telephone
Medical Office Assistant Externship
Kent Neurological Associates, P.C. - Grand Rapids, MI May 2017 to June 2017
•Answered phone calls, greeted patients, and scheduled appointments
•Assisted with stocking office supplies
•Managed financial bookkeeping
•Checked in patients with EPIC
Non-Licensed Healthcare Advisor
Dialog Direct - Grand Rapids, MI
January 2015 to October 2016
• Answered phone calls for BCBSM related to claims, benefits, and billing
• Followed-up member's calls where necessary
• Updated existing member's information
• Documented all call information according to standard operating procedures Education
High school or equivalent in Medical Insurance
Ross Medical Education Center
June 2017
Skills
• ETIQUETTE
• EXCEL
• HIPAA
• MAINTENANCE
• MEDICAL TERMINOLOGY
• Insurance Verification
• EMR Systems
• Word Processing
• Phone Etiquette
• Medical Office Experience
• Medical Records
• Epic
• Patient Care
• Medical Billing
• Anatomy Knowledge
• Microsoft Excel
• Microsoft Word
Additional Information
Skills
• Medical Terminology *Telephone Etiquette
• HIPAA Compliance *Medical Law and Ethics
• Patient Intake *Appointment Scheduling
• Power Point Presentations * Word Processing
• Excel Spreadsheets * Electronic Health Record Maintenance
• EPIC *Healthpac
• Meditech
Contact this candidate