Inbound Call Customer Service, Data Entry Clerk, Administrative Assist
Resume:
A MultiTalented Customer Service Rep with Management Experience
Katherine J Kuhn
Morgantown,PA 19543
***********@*****.***
OBJECTIVE: I am currently looking for a position that will let me show the employer how I will be of value to their company. I can multitask and I also have plenty of time to do any assignments that need to be done. I have experience in working in a call center and also in management. I want to work for a company that has the ability to grow and is willing to work with me as I will be able to give them 100% . I am a very hard worker and very willing to learn new skills. If you think we can be a match please contact me. WORK EXPERIENCE
Dates Attended: 08/2017 to 08/2018
Company Name: The Loomis Co
Primary Responsibility: Customer Service Rep. I would answer inbound phone calls on the customers health insurance needs or about their current policy.
Dates Attended: 7/2015 to 11/2015
Company Name: Dollar General
Primary Responsibilities: Lead Sales Associates. Open/Close Store. Run register. Recover. Unpack Truck. Handle Customer Complaints.
Dates Attended: 11/2006 to 6/2008
Company Name: CVS Pharmacy
Primary Responsibilities: Wait on customers. I would assist the Pharmacist on filling prescriptions. Handle customer complaints. Dates Attended: 2/2003 to 5/2006
Company Name: The Hartford
Primary Responsibilities: Inbound call center. I would answer the phone and assist members with their health insurance questions. I would send letters and information packages to the member as well.
Dates Attended: 5/2002 to 11/2002
Company Name: ICN
Primary Responsibilities: Inbound call center. I would answer callers about their magazine subscriptions. I would send out missing articles and guide them to choose the best subscription for them.
Dates Attended: 3/2001 to 4/2002
Company Name: Valvoline Instant Oil Change
Primary Responsibilities: I would open and close the facility, do the banking and run my shift of employees. I would make sure the numbers were there for the month and I also would work on the vehicles myself.
Dates Attended: 12/1998 to 2/2001
Company Name: Star Flicks Video
Primary Responsibilities: I would open and close the store. I would do the banking for the store. I would assist with customers and run the shift I was scheduled to work.
EDUCATION
Institution: Edinboro University
Degree: NA
Completion Date: 06/1996
Job Skills:
Microsoft Word, Microsoft Excel, Outlook, Microsoft Office, Microsoft PowerPoint, Microsoft Word
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