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Travel Agent Business Consultant

Phoenix, AZ
October 28, 2021

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Marcela Carmen Clark


SUMMARY : Assisting clients in finding the best possible travel arrangements, while always listening to their needs and providing expertise in product knowledge with clear communication to ensure customer satisfaction. EXPERIENCE:

Peoria USD

Career Center Specialist: Provided information and guidance to students and parents regarding career options after high school graduation. Grand Canyon University

Enrollment Counselor: Guide students through the University’s admission process, introduce new students to the online learning environment, serve as the primary point of contact for students.

Princess Cruises

Direct Sales: Sold cruise packages to new and existing clients in a high volume call center, established a professional relationship with clients, and attained monthly sales quota of 10% growth.

American Express

Business Consultant: Evaluating and analyzing account information, delivered extraordinary customer care in a fast paced environment, documented necessary updates on client accounts and o ered upgraded package options. Skills:

Strong time management

Product/service knowledge

Problem solving

Clear communication

Detail oriented

Bilingual in Spanish

References available upon request

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