Marcela Carmen Clark
SUMMARY : Assisting clients in ﬁnding the best possible travel arrangements, while always listening to their needs and providing expertise in product knowledge with clear communication to ensure customer satisfaction. EXPERIENCE:
Career Center Specialist: Provided information and guidance to students and parents regarding career options after high school graduation. Grand Canyon University
Enrollment Counselor: Guide students through the University’s admission process, introduce new students to the online learning environment, serve as the primary point of contact for students.
Direct Sales: Sold cruise packages to new and existing clients in a high volume call center, established a professional relationship with clients, and attained monthly sales quota of 10% growth.
Business Consultant: Evaluating and analyzing account information, delivered extraordinary customer care in a fast paced environment, documented necessary updates on client accounts and o ered upgraded package options. Skills:
Strong time management
Bilingual in Spanish
References available upon request