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Customer service, Front desk, Turnround coordinator/dispatcher

Nassau, New Providence, Bahamas
October 28, 2021

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Lakilo L. Albury

Born: May **nd, ****

Home Telephone: 242-***-**** Cell: 242-***-****

Email Address:


I am seeking employment with a company where I can develop, succeed and use my knowledge and abilities to grow and be an asset to the company. I am not limited to a particular job description, I've proven that I am able to adapt and excel in any environment that I am placed in. I'm an all around employee with a vast skill set and I’m always looking to grow and opportunities for advancement.


•Mount Carmel Preparatory Academy (2005-2011)

Certificates and Awards

●Diageo Bar Academy essentials certificate

• Retail operations phase training photography and sales certification

• Math and English pitman certifications


•Math (C)

•English (C)

•Religious Knowledge (C)

•Biology (C)

•Art and Design B (C)

•History (C)


•Math (A)

•English (B)

•Health Science (A)

•General Science (A)

•Social Studies (A)

•Religious Knowledge (C)

•Craft Study (C)

Professional Experience

●Stony Creek Bar and Grille, Wintergreen Resort (Nellysford, VA, USA) - Bartender and Server (May 2021- September 2021)

●Twisted Lime – Bartender/Server (April 2019 - April 2020)

●Balmoral Club – Server/Bartender (October 2018 – 2020)

●American Airlines – Passenger services and cabin service (June 2016 – January 2019

●British Airways – Turnround Manager /Dispatcher; Ramp Coordinator (June 2016 – January 2019) The Turnround manager has overall responsibility at aircraft side for the management of corporate safety, security, customer service policies, procedures and precision time schedules, with the aim of achieving a safe and punctual operation. This is the key operational role, liaising with the Airport Centre and Centralized Load Control. They manage resource groups at aircraft side to ensure that delivery shortfalls or problems, which may cause delays, or disruption, are highlighted in a timely fashion to ensure effective prioritization can be agreed with the Airport Centre.

●Atlantis Dolphin Cay – Photographer and sales agent (May 2014 – March 2015)

●Mr. Pretzels – Supervisor/Head Game attendant (September 2012- May 2014)

●Atlantis – Sr. Navigator - Marine and Water Park Operations (September 2011)


•Trouble shooting skills and cost effective challenge resolving issues

•Excellent organizational skills and leadership capabilities

•Computer literate, skilled in computers both hardware and software. Quick to learn and master new systems and technologies and proficient in a wide range of computer languages, software, and tools

•Very good with hands and all electronic devices, certified in photography, EPX photography hardware and software and POS systems

•Self-motivated and able to work with no supervision or with a team.

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