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Virtual Assistant Administrative

Location:
Hollywood, FL
Posted:
October 28, 2021

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Resume:

JUWON FRANCE

*** ** ***** ** *** *** Pembroke Pines Fl 33025 · 305-***-****

ado6kk@r.postjobfree.com

EXPERIENCE

FEBRUARY 2019 — PRESENT

TAX INTERVIEWER, jka tax & multi services center

Interviewing clients filing for taxes.

Processing payments.

Opening and closing the office.

Providing customer service in a fast-paced environment.

MAY 2016 – SEPTEMBER 2018

ADMINISTRATIVE ASSISTANT, H.A.P.P. 1804 LLC

Answered multi-lines telephones.

Copied documents and prepared packages.

Handling incoming calls and other communications.

Managing filing system.

Greeting clients and visitors as needed.

Updating paperwork, maintaining documents and word processing.

Helping organize and maintain office common areas.

Performing general office clerk duties and errands.

Organizing travel by booking accommodations and reservations needs as required.

Coordinating events as necessary.

Maintaining supply inventory.

Maintaining office equipment as needed.

Experience as a virtual assistant.

Creating, maintaining, and entering information into databases.

Improving Customer Experience.

Time Management.

Complaint Resolution.

JANUARY 2015 – FEBRUARY 2016

VOLUNTEER CLERK, Department of Children and Families

Did photocopies.

Faxed non-confidential documents to Providers.

Labeled and prepared folders.

Answer phones and greet clients warmly.

Assist in filing duties.

Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.

Sort and distribute incoming mail.

EDUCATION

AUGUST 2016 – DECEMBER 2019

BACHELOR’S IN SCIENCE, Florida International University

MAJOR: INFORMATION TECHNOLOGY

AUGUST 2014 – JULY 2016

ASSOCIATE OF ARTS, Broward Community College

Major: Information Technology

AUGUST 2010-JULY 2014

DIPLOMA, MIRAMAR high school

Certified in Adobe Dreamweaver, Adobe Photoshop, and Adobe Illustrator

Former member of DECA and the 5000 Black Men of South Florida

SKILLS

Team player

Skilled with computers

Operating cash registers, managing financial transactions, and balancing drawers.

Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.

Proficiency in Power point, Excel, Word, etc.

Certified in Adobe Photoshop, Dreamweaver, and Illustrator

Customer service skills

Problem-solving

Time management

ACTIVITIES

Volunteered for over 110 hours at DCF (2017-2018)

Assisted with crowd control for Food for Florida, Hurricane relief efforts at Tropical Park (October 2017)



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