John William Jones

**** ****** ******

Baltimore, Maryland 21224

Cell: 443-***-****

Email: ado6kg@r.postjobfree.com

CAREER OBJECTIVE:

To apply extensive transportation and leadership skills in a global organization while gaining additional knowledge to further enhance my career.

PROFESSIONAL EXPERIENCE

ZUST BACHMEIER OF SWITZERLAND, HANOVER MD

Customer Service Specialist 2014-2015

• Project Coordinator- (Global)

• Handled contract rates with major steamship lines and various vendors.

• Monitored service levels

• Monitored cost vs.revenue

• Coordinated permits & handling of Domestic Transport

• Handled all import air shipments

DHL GLOBAL LOGISTICS, MD

Customer Service Specialist 2007-2013

• Handled all Latin America import / exports strictly for the Caterpillar account

• Monitored and negotiated with steamships and airlines

• Arranged customs clearance and deliveries

• Provided import / export services around the world

• Monitored ocean contracts with 20 major carriers to insure proper profit margins were met

BDP INTERNATIONAL, MD

Export Coordinator 2006-2007

• Handled all ocean and air shipments for large chemical plant in Latin America

• Arranged mode of transportation depending on urgency

• Monitored billing and profit level for large accounts AMERICA ONE MORTGAGE, MD

Loan Officer / Sales & Operations Manager 2004-2006

• Managed daily operations on a domestic level for processing of second mortgages

• Managed local sales representatives for the Baltimore / Washington area ALLSTATES WORLD CARGO, MD

Inside Account Manager 2003-2004

John William Jones

Page Two Cell: 443-***-****

• Managed local sales representatives and assisted in closing large accounts

• Monitored service levels for large accounts- domestic and international

• Handled all imports on a national level for large accounts

• Handled operations for ocean exports on a local level EXCEL NORTH AMERICAN LOGISTICS, MD

Inside Account Manager 2002-2003

• Managed daily operations on a domestic / international level

• Negotiated import rates with overseas agents

• Handled all customs clearance and deliveries for Baltimore / Washington area

• Managed local sales representatives for the Baltimore / Washington area

• Responsible for hiring and training both sales and operations staff

• Responsible for P/L on a local level

SURFAIR, INC. MD

Director of International Development (NE) 1997-2002

• Managed offices in the Northeast region- International Operations / Sales

• Tripled international revenues for region in the first year

• Assisted in closing of international accounts with representatives within the region

• Trained internal staff on AS400 computer system

ALLSTATES AIR CARGO, MD

Director of International Sales 1994-1997

• Managed sales representatives on a national level

• Developed international business with overseas agents

• Assisted in developing overseas agent network

• Assisted in opening Allstates office in London, UK KUEHNE & NAGEL, INC. MD

Airfreight Manager 1985-1994

• Managed staff of five import/export employees

• Negotiated contracts with airlines and trucking companies

• Responsible for department P/L; assisted in opening office IAD airport EDUCATION, CERTIFICATIONS, AND SKILLS

Towson University, Towson, MD “Business Administration,” June 1982 Associations: Baltimore Traffic Club

Certifications: Hazmat Leadership Skills, 2014

Computer Skills: Microsoft Office Suite: Outlook, Excel, Word, and PowerPoint

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