Stephen M. Gorin

Concord, CA

Phone: 510-***-****

Email: ado6ke@r.postjobfree.com

EXPERIENCE SUMMARY

Agile Business Analyst, Scrum Master, Project Manager and Product Owner. I am adept at business analysis, business process re-engineering, requirements definition, QA and corporate change management. Determined “as is” and “to be” system design, system functional and non-functional requirements, and lead backlog refinement cloud migration planning and verification. Migration of systems from premises to cloud.

In addition, as a senior/Lead Business Analyst/Scrum Master, I served as proxy Project Manager and Subject Matter Expert (SME).

TOOLS

Agile methods, conducting JAD workshops, requirements documentation and defining acceptance test requirements. Also skilled in Lean (Six Sigma), ITIL, Oracle Retail, Jira, Confluence, SQL, Share Point, MS Office Suite, Office 365, UML, RUP and AWS.

PROFESSIONAL EXPERIENCE

Senior Business Analyst

Refinitiv, Inc. Brookfield, WI Mar-Aug 2019

Senior Business Analyst for the development of a client-facing, cloud-based multi-function workstation for brokerage and wealth management firms.

This combined application was migrated into a single client-facing, cloud-based product. It included functions that had been spread across a mainframe system. Worked closely with “back-end” cloud process architects to define requirements and to schedule the migration events. Also developed requirements for Identity Access Management.

Business Analyst

Northern Natural Gas Omaha, NE Jan 2018-Aug 2018

Wrote user stories, identified acceptance criteria and developed technical advisories for a natural gas transportation system. Specific accomplishments included:

Sprint planning

Use case development

Requirements and User Story development

Created a Traceability Matrix

Business Analyst/Product Manager/Scrum Master/Configuration Engineer/Training Analyst

Cognizant Technology Solutions Several Locations and Corporate Accounts Jul 2014-Jan 2018

The specific work done on these assignments varied. It included configuration engineering, business analysis, training materials development, scrum planning, developing User Stories and acceptance test criteria, developing all project related documentation, status reporting and other tasks as required.

The following items describe some of the specifics of these assignments.

Tools and technologies used included Jira, Confluence, SQL, Windows Office Suite, Office 360, UML and RUP, Lean (Six Sigma), and Kanban, SAFe and Agile Scrum.

S. Gorin

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Cognizant Technology Solutions, continued

Business Analyst and Product Manager for cloud migration of a customer information system used by a major insurance company.

Verified database integrity

Planned migration to AWS

Developed migration procedures

Validated post-migration database integrity

Senior Business Analyst for development of an automobile dealer incentives system.

This application had many interfaces with the company’s finance and leasing systems. As such understanding of the finance systems was essential

Produced all end user documentation including training modules, desk procedures and user guides

Developed training videos for different levels of user

Specified the requirements for a training environment

Conducted daily “stand-ups” as Scrum Master

Business Analyst and Product Manager for a large contract management system for a major utility.

Conducted JAD sessions

Wrote User Stories

Identified current and proposed system workflows

Served as Subject Matter Expert as required

Performed backlog refinement

Established Integration Testing acceptance criteria.

Tools used included Jira, Confluence and SQL

Business Analyst and Scrum Master for development of an international automobile marketing system

Wrote User Stories

Conducted JAD sessions

Developed “wireframe” screen mock-ups

Identified Integration Testing acceptance criteria

Performed testing activities

Performed Scrum “Ceremonies”

Ran daily standups

Business Analyst and Configuration Engineer for a medical billing provider

Defined features and configuration for a medical billing and resolution software provider. Specific assignments included feature definition and product builds and deployments. Builds were performed daily and deployed to various environments including QA, staging, and production.

S. Gorin

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Cognizant Technology Solutions, continued

Business Analyst and Configuration Engineer for a Large Funds Transfer Company

Responsibilities included product builds and deployments to various environments, and defining features/functions and business requirements for a funds transfer system.

Configuration Engineer/Business Analyst

General Electric Healthcare San Ramon, CA Feb 2014-Aug 2014

Designed and implemented the configuration plan for genome reporting and histology processing systems. This involved installing Perforce, the Configuration Management tool. I also converted files from a Subversion repository to Perforce format.

Identified user requirements for configuration management system consolidation

Defined requirements and wrote user stories

Trained users in new, consolidated configuration management system and associated policies

Wrote training materials to address typical user questions such as “branch and merge” issues

Release and Deployment Consultant/Business Analyst San Leandro, CA Jun 2013-Feb 2014

Wells Fargo Bank

Determined user requirements and processes for building and releasing new software products and patches to various types of automated teller machines and payment card products.

Conducted JAD sessions

Developed workflow for payment cards from ATMs or other payment sources (e.g., POS)

Documented all user requirements

Configuration Engineer/Business Analyst/Product Manager Chattanooga, TN Mar 2012-

Unum Insurance Jan 2013

Determined requirements and implementation details for a Configuration Management Data Base.

Conducted JAD sessions to elicit requirements from seven different user organizations

Authored functional specifications

Created data model

Developed and performed acceptance testing

Chaired all Scrum and daily work sessions

Used SQL to verify CMDB contents

S. Gorin

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Configuration Engineer/Business Analyst Springfield, IL Jul 2011-Feb 2012

State of Illinois, Department of Human Services

Determined requirements and configuration for a state human services application.

Developed procedures for CMS tool access and use

Established user policies and processes

Develop workflows for configuration management activities

Collected stakeholder’s requirements for this application

Configuration Management Automation Consultant/Business Analyst San Francisco, CA

Wells Fargo Bank Jan 2011-Jul 2011

Developed a cost-effective method for automating the build and release process

Established methods so geographically separate development teams could share common resources.

Configuration Engineer/Business Analyst Princeton, NJ Apr 2010-Jan 2011

Abbott Laboratories

Updated IBM DOORS and Rational Synergy to the latest versions

Ensured that software supporting Abbott’s medical device development could be shared to enhance cross-product software integration

All work was done in strict compliance with existing government medical product regulations

Configuration Management Consultant/Business Analyst Des Moines, IA Oct 2009-Apr 2010

Wells Fargo Mortgage

Developed a single mortgage processing platform for Wells and mortgage companies the bank had acquired

Defined system integration and cutover plans

Documented workflow and system UX/UI

Configuration Engineer/Business Analyst Walnut Creek, CA Sep 2004-May 2009

Longs Drugs

Conducted JAD sessions to identify requirements for a supply chain application

Worked closely with the chosen vendor (Oracle) to conform to Long’s specific requirements

Prepared release packages for modified software

Wrote acceptance test criteria and executed various levels of testing

Education

San Francisco State University, MA, Applied Microeconomics

Temple University, BA, English Studies

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