Francis Hospital Employee Relations

Sylvonia Toles

***** **** **,

Moreno Valley, CA 92555

Ph: (951) 237- 0422

ado69d@r.postjobfree.com

Professional Summary

Service-oriented in HR with 5 years (as owner) with a background in School for the young and the elderly. Main Skills included listening, caring and loving people, as well as excellent communication and time management skills. Handle tasks with accuracy and efficiency. Also worked with Judges, Attorneys and Clerks in a professional way at all times. Respectful in everyday duties,

Skills

• Customer Service • Personality

• Excel • Word

• Patient • PowerPoint

• Team Player

Experience

DoorDash / Nanny

Self Employed

March 2020 - present

West

West Point, GA

Court Call Specialist.

Feb 2012- November 2019

I handle all Judges and Clerks from different CourtHouses around the country. I give roll calls to clerks from all connected Attorneys. When their case is called, I connect the attorneys with the judge when their case is called from the courtroom. After the case has ended I close lines from all attorneys on that call. Have to be very efficient and pay attention constantly. I Answer many other calls from different companies calling in for a conference call scheduled that day. Callers would give me information needed, in order to join them to that conference. I transfer calls to appropriate conferences. 1,000s of calls come in daily.

Owner

Temecula Valley Driving School

Temecula, CA 92590

Top Rated Teen Driving School

Oct 2003-Mar 2008

Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.

Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.

Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.

Schedule or conduct new employee orientations.

ER Clerk / Business Office

St. Francis Hospital / Temecula Valley Hospital / Hawiian Garden Hospital Business Business Office / ER / PBX Operator / Meal Prep for Patients and Medical Records.

1982 - 2003

Very fast paced environment. I worked my way from kitchen, to PBX operator, to Emergency room, then to Business Office where I was responsible for all BK’s, data entry, scanning medical records, mail, accounts receivables, insurance and customer service.

Education

Business Graduate : Cerritos Business School (2 year course)

Cerritos, CA

Studied: HR, Public Relations, PBX and filing. 20 + years experience in a hospital setting. Typing 55 wpm, GPA 3,5, Computer experience A+.

Volunteer, (Young Women Learning ) ROP. Motivational Speaker

Contact this candidate