Account Specialist Administrative Assistant
Resume:
Miranda Ritchey
Syracuse, NY
ado623@r.postjobfree.com
Work Experience
Medtronic Diagnostics & Monitoring Representative
Wipro Staffing Solutions - Syracuse, NY
April 2019 to Feburay 2020
About Medtronic Diagnostics & Monitoring
Provide technical, educational and sales support to Medtronic Diagnostic patient management centers to meet customer service objectives and drive positive customer and patient experiences. Main Responsibilities included serving as an effective Medtronic representative to physicians and hospital and clinic staff regarding Medtronic Diagnostics products, service and support. Update sales representatives and other district team members regarding issues or problems requiring follow-up. I educated and trained technical matters relating to Diagnostic products through conducting and coordinating one-on-one training’s, in-service education programs and seminars.
Scheduling Specialist
INTERIM HEALTH CARE - Syracuse, NY
August 2018 to March 2019
General clerical duties such as answering phones, processing mail, greeting clients and field staff, along with entering appointments into the office schedule. Worked with specialized computer programming to set schedules, review weekly earnings, and make revenue goals. Worked side by side with payroll to assist when needed and also worked often in the field to deliver medications, do wellness checks to ensure everyday safety for feild staff and clients. Also was on call 24/7 for the duration of employment to tend to any emergency when office was closed.
Office Manager/Administrative Assistant/Book Keeper LiftSafe FuelSafe - Syracuse, NY
June 2017 to December 2017
Office manager of an environmental engineering office LiftSafe FuelSafe, along with their neighboring company which included a full deli cafe, pizzeria, and an ice cream shop called Arctic Island and Broadway Cafe. Did all paperwork including all the finances, book keeping. Participated in staff management, product development, profit and loss standpoints on all locations, and interacted with vendors for all locations. Maintained both an office building, upkeep to the restaurant, took orders, prepared food and beverage, and served food to cutomers. Billing Customer Service Representative
Sutherland Global Services
December 2014 to January 2017
When starting Sutherland I started as a cell phone account specialist where I worked on everything from technical work on cell phones to account work including but not limited to, payments/payment arrangements, account changes, finding account errors, and troubleshooting all account needs. Because I did advance so much in the first position they transferred me over to a more advanced team called the
"STAR" team. Here we did everything as before but we added in ATT landlines, computer systems and DIRECTV. Again in this position at Sutherland I took inbound chats where customers could ask any question about their account and we would be the jack of all trades to figure out what they were looking for, correcting any error if we found any, and taking payments for all different account types. Daycare Assistant
April 2009 to December 2016
At this position I helped take care of daily daycare duties including caring for children, banking, scheduling, day preparation.
Subway Manager
February 2010 to August 2014
In this job I took on many roles including but not limited to, payroll, scheduling, hiring, firing, managed day to day in shop, inventory, stock and maintain a team from 15-20 workers. Education
High school or equivalent in Honors student, Cosmetology West Genesee Senior High School
Skills
Quickbooks (1 year), Account Management (5 years), Bookkeeping (5 years), Billing (5 years), Business Analysis (1 year), Business Development (5 years), Budgeting (3 years), Banking (6 years), Basic Computer Skills (10+ years), ADP (5 years), Account Management (3 years), Accounting (5 years), Accounts Payable (3 years), Accounts Receivable (1 year), Customer Service (3 years), Data Entry (6 years), Data Analysis (3 years), Database Management (1 year), Excel (10+ years), Employee Relations (5 years), Financial Analysis (3 years), Human Resources (3 years), Hiring (5 years), Inventory Management (5 years), Inventory Control (5 years), Leadership Development (2 years), Management (6 years), Networking (1 year), New Product Development (2 years), New Business Development (Less than 1 year), Office Management (5 years), Operations Management (5 years), Powerpoint (10+ years), Public Speaking (3 years), Quality Control (4 years), Recruiting (3 years), Sales (6 years), Training (5 years), Vendor Management (Less than 1 year), Word (10+ years), Server (Less than 1 year), Payroll, Scheduling, Marketing, Receptionist, Typing, Microsoft Office, Microsoft Excel Certifications/Licenses
Driver's License
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