Personal Details

First Names Karabo Oscar

Last Name Mochali

Identity Number 820**********

Contact Number 072*******

Next Of Kin Mechelle Mochali

Contact Number 065*******

Primary Education

Institution Sekolo SA Borokgo

Qualification Matric

Year December 2003

Subjects English, Afrikaans, Biology, Economics, Physical Science, Mathematics

Tertiary Education

Institution Varsity College

Qualification CPCE Computer Science (Diploma)

Year December 2007

Subjects A+, N+, C++, Visual Pasic, Networking Concepts

Work Experience

Company Kelly Temporary Staffing Solutions

I – Find 3600 (Outbound Telesales)

Job Description Tasked to contact potential customers from, company data base so as to sell fax to email service

Duration February 2008 – May 2008

Company Vodacom (Call Force Direct)

Inbound Call Centre (Data Department)

Job Description Assist All Vodacom Customers with all IT/Data

Related queries e.g. troubleshooting of smart phones or Apple Mac devices and the setting up

One’s phone as a modem.

Duration July 2008 – April 2010

Company D.H.L

First Held Position Inbound Call Centre Agent, responsible for Scheduling collections (Parcels), Tracking & Tracing, Query handling e.g. Delayed shipments

Q.C.C – Quality Control Centre

Job Description Pro-Actively Monitor All Urgent Shipments for

/ bound for Sub – Saharan African Mostly Key –

Account holders e.g. (Air – Craft On Ground

Parts)

Last Held Position Regional Key Account Executive

Job Description Key responsibilities were to provide support to

The company’s key account holders around Sub - Saharan Africa e.g. The Oil & Gas Sector.

Duration July 2010 Till Current.