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Corporate Trainer Customer Service

Location:
San Antonio, TX, 78205
Posted:
October 25, 2021

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Resume:

EMT in Paramedic school

Kellie D. Oson

*** ******** **.

Windcrest, TX 78239

Personal Cell call or text: 1-210-***-****

ado5pk@r.postjobfree.com

ado5pk@r.postjobfree.com

Received 1st covid vaccine and I'll be receiving the 2nd in the coming week. Energetic Work From Home Call Center Rep with almost 20 years of strong time management skills and I thrive in a fast-paced, dynamic environment. I'm a Dedicated Customer Service Representative who provides exceptional customer service through active listening and problem solving. Exceptional computer aptitude and telephone etiquette. All of which I transferred over to EMS where I pride myself on my high level of patient care and bedside manner.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

EMT

Allegiance Mobile Healthcare - Conroe, TX

August 2020 to Present

Emt duties consisting of pt care during 911 and medical transport. Looking for something with about the same pay and hours, but closer to home.

ORDER ENTRY AGENT-WORK FROM HOME

Intuitive Solutions - Ontario, CA

June 2013 to Present

Working Solutions - Houston, Texas and Multidoor Services LLC Based in NC All three of these companies offered me AT&T contracts. Effectively managed a high-volume of inbound and outbound customer calls. Addressed and resolved customer product complaints empathetically and professionally. Gathered and verified all required customer information for tracking purposes. Defused volatile customer situations calmly and courteously. Each time AT&T made it through it's high volume period iphone 6 and iphone plus introduction and the intro to it's new data plans it would lift the contract and move on until next. EMT

Acadian Ambulance - Schertz, TX

July 2019 to August 2020

EMT duties include responding to 911 calls and transport. Corporate Trainer & Human Resources Hiring

DOMINO'S PIZZA - San Antonio, TX

November 2012 to June 2013

PIZZA DELIVERY DRIVER

DOMINO'S PIZZA

August 2009 to August 2011

190 NORTH MAIN ST

Education

Bachelor of Science

AMERICAN MILITARY UNIVERSITY -VA

Skills

• EMT experience

Certifications and Licenses

ACA - CPR Refresher Certificate

ACA - CPR Refresher Certificate

SCCWP - SLED Exam 94/100 and the range 47/50 rounds center mass and head.

2010

SCCWP - SLED Exam 94/100 and the range 47/50 rounds center mass and head. ACA - Bloodborne Pathogens Certificate Exam 80/100 ACA - APA - CBT Certificate (Cognitive Behavioral Therapy.) Exam 80/100 ACA - APA - CBT Certificate (Cognitive Behavioral Therapy.) Exam 80/100 ACA - SVO Certificate Exam 91/100

ACA - SVO Certificate Exam 91/100

Anacapa Training (Certificate 12/10/2012)

December 2012

Anacapa Training (Certificate 12/10/2012)

EMT Certification

BLS Certification

EMT Certification

EMS1 - BLS - AAA CERT

October 2020 to Present

Basic Life Support Abdominal Arotic Aneurysm

EMS1-ALS-AAA CERT.

October 2020 to Present

Advanced Life Support Abdominal Arotic Aneurysm

Additional Information

Skills National certified EMT going to Paramedic School, BLS -AAA, ALS-AAA, FEMA Certifications Strong problem solving aptitude and excellent customer service skills. Constantly looking for learning opportunities for self-advancement.



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