GM
Resume:
Libby Estes
*********@*****.***
**** *. **** **** ** Peoria, AZ, 85382
D.A.C.C
Danville, IL
Completed coursework towards Liberal
Arts (Apr 2006)
L.L.C.C
Springfield, IL
Completed coursework towards Arts (Aug
1998)
DANVILLE HIGH
Danville, IL
High School Diploma (May 1997)
EDUCATION
GENERAL MANAGER
Squid Ink Sushi, 85383, AZ / Jul 2012 - Present
SR. ACCOUNT REP
Genpact/ Walgreens Accounting Center, Danville, IL / Jul 2007 - Aug 2012
INSURANCE AGENT
Western Southern Life, Danville, IL / Feb 2006 - Jul 2007 FAMILY PRACTICE RECEPTIONIST
Danville Polyclinic, Danville, IL / Jan 2004 - Apr 2006 EXPERIENCE
Effectively managing all aspects of a $3 million annually fast paced Sushi restaurant in the North West Valley
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Responsible for all employee/labor, liquor, food,
repairs and supply cost with an attention to increase profits;
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Provide positive leadership, decision making, and
problem solving skills in all areas of the restaurant;
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Continued professional and courteous public relations when associating with customers, vendors, owners,
employees. Trained staff on sales/ food/ wine
knowledge and customer service
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Interview clients and take their calls to provide
customer service and obtain information on claims.
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Modify, update, and process payment information and type of insurance.
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Effectively communicated daily with Insurance
adjusters
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Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.
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Ensure that policy requirements are fulfilled, including any necessary medical examinations and the
completion of appropriate forms.
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• Calculate premiums and establish payment method. Perform administrative tasks, such as maintaining
records and handling policy renewals.
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Contact underwriter and submit forms to obtain binder coverage.
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• Answer telephones and direct calls to appropriate staff. Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
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Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
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Operate office equipment, such as voice mail
messaging systems, and use word processing,
spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
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• Complete insurance or other claim forms.
• Interview patients to complete documents, case
histories, or forms, such as intake or insurance forms. Receive and route messages or documents, such as
laboratory results, to appropriate staff.
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Perform various clerical or administrative functions, such as ordering and maintaining an inventory of
supplies.
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References available upon request
REFERENCES
Contact this candidate