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Orange, TX.

**/**** ** **/****

Orange, TX.

**/**** ** **/****

Pt. Neches, TX.

**/**** ** **/****

SHIRLEY BROUSSARD

Summary

Dedicated Property Manager who has concern for both sides of the equation, from residents to board members. Highly skilled in conflict resolution and mediation techniques. Versed in all aspects of leasing, marketing, staffing, financial reviews and budgeting.

Strengths include sales skills, critical thinking and the ability to communicate with individuals at all levels. Self-motivated and dependable while achieving high performance with minimal supervision. Demonstrated the ability to complete tasks accurately despite interruptions and competing demands. Skills

Sales and marketing

Fast learner

Microsoft Office

Skilled multi-tasker

Valid Texas driver's license

Decisive

Multi-family property management

Fair housing mandates

Knowledge of leasing and market conditions

Personable

Team player

Experience

Property Manager

Jacoby Communities LLC

Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.

Recognized for fostering good working relationships with owners, residents and board members. Collected and kept careful records of rental payments. Managed day-to-day operations for 144-unit Affordable-Housing property. Monitored and documented all income, including delinquencies. Solicited and analyzed bids for repairs, renovation and general maintenance. Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.

Handled resident complaints and ensured all maintenance requests were expedited. Prepared detailed budgets and reports on financial conditions of property. Property Manager

Madison & Associates

Same as above

Promoted to Regional Manager over 4 properties after 1 year. Total units 552. Manager

Rent America

Boosted sales by controlling costs and recommending process improvements. Managed and trained over 5 employees on best practices and protocols to ensure optimal productivity. Directed receiving, storage and stocking areas.

Managed business documentation and updates with latest information. Generated daily operational and sales reports for corrective action or continuous improvement. Boosted profit opportunities, conducting cost, schedule, contract performance, variance and risk analysis procedures for corrective action.

Ensured supply met demand by overseeing all merchandising decisions, replenishment and inventory management.

Enhanced operational performance by developing effective business development strategies, systems and procedures.

Achieved productivity improvements while enhancing quality control operations to reduce overhead. Office Manager

POB 2403, Orange, TX 77631 H: 409-***-**** ado5mm@r.postjobfree.com Orange, TX.

01/1992 to 01/1993

Beaumont, TX.

Mauriceville, TX.

Diversified Maintenance

Sustained safety protocol and ensured proper, cost-effective and safe handling usage of equipment and materials.

Educated general contractor personnel on the quality standards throughout the construction process. Assisted the project manager with bidding new jobs and projects. Interfaced with laborers, clients and city council to ensure timely project completion. Maintained payroll data, attendance records and ensured materials were delivered to job site on time and in good condition.

Stayed consistent with project schedules and plans for all FFE installations. Reduced cost by utilizing site resources, schedules, budgets and subcontractors effectively. Saved money by overseeing cost-effective materials and supplies estimates and measurements. Qualified competitive subcontractor bids prior to execution of contracts. Office Manager

Rail Car

Make sure chemical removal done in rail cars at Port. Make sure no spills.

Process invoices.

Make deposits.

Answer phones.

Education and Training

High School Diploma

Mauriceville High School

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