ABDELAZIM MAHMOUD

No.**, Corporation colony, Jayanagar 9th block, Jayanagar, Bangalore, Karnataka, 560069 - +918*********

ado5i5@r.postjobfree.com

CAREER OBJECTIVE

To continuously strive for higher achievement in life and establish myself as a perfect and accept challenging work and contribute forward the success of esteem organization by hard work and acquired skills.

EDUCATION

● Bangalore University

2018

B.B.A

● SATICNET

Course of Computer Programming

13/08/2009 - 13/09/2009

● Personal and Interpersonal Effectiveness Workshop 12th-13th February 2012

WORK EXPERIENCE

Customer Service Representative

OurShopee.com

Dubai, UAE - November 2019 - August 2020

Responsibilities:

● Make Outbound Follow up calls with existing and new customers via Telephone.

● Provide excellent Customer service and handle all calls professionally

● Send SMS reminders to the customers

● Follow-up with the customers

● Achieving targets by taking the Orders

● Managing System

● Achieve Weekly, Monthly Quarterly and Annual target as defined from company. Arabic interpreter

Freelance, self-employed

Bengaluru Area, India - Nov 2018 - Aug 2019

Responsibilities:

● Assisting Arabic speaking Medical Tourists to convey their ailments and medical history and to understand the suggested treatment during consultation, pre and post-operative surgery and recovery.

● Interpreting oral conversations between patients and hospital staff.

● Explaining patient complains and concerns of family members to the physician. Event Coordinator

Salmmah Women's Empowerment & Resources Organization Khartoum, Sudan - September 2011 to July 2012

Responsible for coordinating details of events, including:

● Calculate budgets and ensure they are adhered

● Negotiate and secure event space.

● Secure sponsorships.

● Prepare presentations.

● Edit and design promotional materials.

● Supervising and ensuring the event runs smoothly. Internet cyber cafe manager

Sudan advanced technology and internet center Khartoum, Sudan - June 2008 to October 2009

Responsibilities:

● Assist customers with computer softwares like Microsoft Office, Adobe softwares and all softwares that are being used in the cyber cafe. Microsoft Office Word, Excel, and PowerPoint typing tasks.

● Services such as, printing, software installation and Troubleshooting different kinds of computer programs, hardware and software computer maintenance, and all other operations provided by the cafe.

● Keep accurate records of logs and inventories of the shop. ADDITIONAL INFORMATION

● Arabic language as mother tongue

● flounce English; writing and speaking

TECHNICAL SKILLS

● Proficient with basic computer software programs.

● Operating systems: Windows, Linux

● 30 wpm Ms. Office Word typing speed

PERSONAL STRENGTHS

● Good Interpersonal, highly motivated and enthusiastic and capable of working on own initiative.

● Ability to work with minimal supervision, Excellent written and oral communication skills,

● Problem-solving skills, Time management skills, Negotiating skills, Research skills. PERSONAL PROFILE

● Date of Birth:

01-10-1988

● Marital Status:

Single

● Nationality:

Sudanese

● Known Languages:

English,Arabic

HOBBIES:

● Reading Books, Listening to Music, Photography, Story writing REFERENCE

- Dr. Fahima Hashim from 'Salmmah Organization ' CEO ado5i5@r.postjobfree.com

Abdelazim Mahmoud

ado5i5@r.postjobfree.com

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