SIERRA FRIEND
Phone – 609-***-**** Email – *********@****.***
SUMMARY
Self-motivated and resourceful professional with 5+ years of managerial experience who strives in environments with change and growth on an encouraging, invigorating, and refreshing level.
CERTIFICATES
OSHA 10 General Industry – Training on the recognition, avoidance, abatement, and
prevention of safety and health hazards in workplaces in general industry.
CPR/AED/First Aid Certification – OSHA 29 CFR 1910.151, AHA and ECC/ILCOR
standard for first responders.
PROFFESSIONAL DETAILS
AMAZON – PNE5, EWR4 – 11/2018 to Present
Ship Clerk 08/2021 – Present
-Daily management of department duties including: Load planning, Load Flow Control, Load Quality, TDR, Load utilization, Misloads, Allocating Labor, Leading Meetings, and Assigning Job Responsibilities
-Ensure that all safety measures and precautions are in place and being used regarding the docks and trailers and addressing safety hazards within the work area
-Correspond with multiple shipping companies and their contacts
-Coordinate with Transportation teams on Driver issues, Trailer Pool needs, Yard Move Delays, Late Inbound volume, and Load Swaps to protect customer experience
-Assisting the floor as an associate resource, training associates and verifying SOP compliance
-Ensure successful area performance, through tracking, reporting and feedback of associate performance
-Reviewing and updating SOP as required, Staging PODs, and resource allocation
Logistics Specialist 09/2019 – 08/2021
-Uncover data integrity issues
-Prepare shipping documents as needed for outbound delivery to carrier partners
-Set-up efficient routing and staging practices to maximize utilization for effective capacity planning; Establishing and communicating daily load plan development
-Consolidate information from different sources to determine daily load plan requirements for the Sort Center then adjusting outbound freight requirements accordingly
-Generate weekly metrics and daily reports to support business needs
-Managing third party employees and in-house associates to maintain a safe and productive work environment
Administrative Support III 11/2018 – 05/2019
-Problem Solve, Waterspider, Pick, Sort, Transport, CPU Inject, Ambassador
Honeygrow Restaurant & B.Good Restaurant - 03/2018 to 10/2019
Shift Supervisor
-Crossed trained kitchen team member, Kitchen chef and line cook
-Shift Management, including: Team meetings, labor allocation, and daily report generating
-Learned knife skills, kitchen etiquette, culinary specialties, wok cooking, and perfect plating
-Responsible for the accuracy and honesty of handling register revenues
Sahara Sam’s Oasis & St. Nick Pools - 04/2013 to 08/2017
Aquatics Manager
-Responsible for the accuracy and honesty of handling register revenues
-Responsible of effectively communicating policies and procedures in a manner easily understood by the guest
-Reports generated through Excel to satisfy business needs.
-Responsible for maintaining a friendly environment and ensuring guest satisfaction
-Maintained order of industrial pool chemicals and levels
-Head of all Emergency situations
-Maintained order in daily dealings of guards, as well as, class scheduling, interviews, and inventory.
SKILLS
-Self-Motivated
-Team Oriented
-Adaptable
-Detail Oriented
-Fast Learner
-Organized
-Skilled Problem Solver
-Highly Dependable
-Ability to persevere through adverse conditions
-Developed Communication Skills
Operating Systems
– Windows, Mac OS
Tools
– MS Word, MS Excel, MS Outlook
EDUCATION
Rowan College at Burlington County GPA: 3.7/4.0
-Associates of Applied Science in Business Administration and Management 2019
-Associate of Applied Science in Liberal arts 2019
Rowan College at Burlington County Expected: 2022
-Bachelor of Computer Science in Cyber Security
PROJECTS
Within Amazon – ECO Friendly Initiative, DRO BETA Launch, AR Launch, and Merge
team initiative
ACHEIVEMENTS
Business Owner, Dean’s List, Honor Roll, Four Years Varsity Lacrosse