Profile Summary
Achievement oriented professional offering over 16 years of experience and proficiency in implementation of SAP – SD, CRM, and Project Management establishing clear vision with delivery route map including interim milestones, long-term measures of success / key performance indicators and managing clear governance model with roles, decision rights, & escalation paths for various projects
Showcased excellence in:
o Implementation of SAP FIORI based solution
o Successful implementation of projects based on S/4 HANA o Transition of HP split to HPE & HPI and HPE to DXC (both Split & Merge)
Subject Matter Expertise in P&L Management, Goal Management, Strategic planning & Execution, People Management, Global Programs Management for developing strategies & roadmaps and for driving the operational excellence of the global team while collaborating with various stakeholders for delivery
Insightful international exposure of working in geographically diversified regions such as Asia pacific, Europe and America; excellence in collaborating with Senior Management & Program Team to finalize the sizing, billing, costing and delivery timeline
Problem solver with a passion for quality and process; skilled in grasping the big picture, conceptualizing, developing, implementing solutions & partnering closely with business leaders & stakeholders and ensuring Service Delivery to manage customer approved SLAs
Transformation Specialist driving processes & automation transformation by reengineering existing process and streamlining the operations; developed solutions to optimize, enhance, manage the clients’ business in the best possible way
Managed offshore/onsite model, transition and transformation projects, technology replacement projects, multiple ERP implementation and IT process improvement initiatives in both development and support environment
Aligned strategies with people, processes and technology with holistic approach that transforms visionary ideas into successful working realities with excellent techno-functional understanding
Compassionate leader and people manager with experience in hiring, mentoring, and providing career guidance and coaching to empower employees and build A-teams; successfully managed a team of over 200+ members globally Core Competencies
SAP Consulting & Implementation
Program/Project Management
Transitions/Knowledge Management
Solution Architecture
Global Service Delivery
KPI/SLA Management
Global Stakeholder Management
Account Mining & Client Engagement
Team Building & Leadership
Soft Skill
Education
Career Timeline (Recent 4)
Collaborator
Communicator
Planner
Innovater
Intuitive
Nagendra Kolar RamachandraRao
SAP Program Management Global Service Delivery
Business & Technology Leader, proficient in formulating program & business strategies, addressing operational issues, resolving performance bottlenecks, and developing suitable proposals; seeking rewarding opportunities in a leadership role preferably in UAE ado5dc@r.postjobfree.com +91-973*******
Photo
Bachelor of Engineering –
Instrumentation Technology,
Hassan from Mysore University
1992
12th Standard - Pre university from
Govt Science College, Hassan
Hassan
10th Standard-SSLC from St. Joseph’s
School
Hassan
1986
1988
1986
ACS Systech
Integrators
2002 – 08 2008 – 11
Capgemini
Since 2011
DXC Technology
(Formerly HP)
Bayer India
Ltd.
1993 - 02
Work Experience
2011 – Present DXC
Technologies (Formerly
Hewlett Packard) as
SAP Program Manager;
joined as SAP SD Lead
Consultant
Promotions:
2011 – Promoted in job
level
2014 – As Principal
Consultant
2017 – As Project
Manager
2019 – As Global
Program Manager
Key Result Areas:
Define the strategy and business plan and are responsible for seeing the offering through the successful market delivery, ensuring it meets the revenue and profit attainment laid out in the business plan
Providing overall management, administration, and tactical leadership; ensuring client and shareholder satisfaction, operational efficiency, and compliance with the organization’s policies, values & beliefs
Identifying requirements and providing SAP Best Industry Solutions to customers involving evaluation
& definition of scope of project and finalization of project requirement
Leading end-to-end management of multiple projects from conceptualization, visualization to technology mapping and complete execution of projects
Driving & implementing projects as per schedule timelines, extending post-implementation and hyper-care support to the Technical Support Team and Client
Handling end-to-end SAP implementation/ roll-outs & enhancement functional support for SAP projects and implementing technology roadmaps for optimizing technology architecture & landscape
Supervising entire gamut of applications support & maintenance and leading all major issues along with incident management planning
Defining & aligning the technical solution based on the functional requirements and preparing, reviewing & validating functional specification and handover to Technical Team for development
Actively involved in smooth implementation and testing of the application and extending post go-live
& application maintenance support to the client
Coordinating with cross-functional teams (Sales, BRM, Presales, SMEs, Delivery, Finance, Legal, Bid Support and so on) to help produce deliverables according to client’s expectations
Working closely with customers on the technical requirements to provide solutions; identifying requirements including details required for service definition using technology solution document
Designing & implementing enterprise infrastructure & platforms for, analyzing system requirements and ensuring system integration with current applications
Contributing to the business & technology vision and direction by influencing strategies & monitoring execution of major technology initiatives
Previous Work Experience
2008 - 2011 with Capgemini, Bengaluru as Lead SAP SD Consultant
Collaborated with sales team on costing & bidding and was selected to work for the client HP as a lead SD Consultant
2002 - 2008 with ACS Systech Integrators, Bengaluru
Extend phenomenal support and implementation of all in one SAP solution for Alpha-tool die maker 1993 - 2002 with Bayer India Ltd., Healthcare Division, Bengaluru as Area Sales Manager For details on projects undertaken, refer to annexure ANNEXURE
Projects Undertaken:
Title: Order to Cash ANZ Integrated Services Role: Program Manager Scope:
Facilitating significant contribution to healthcare sector projects to ensure goals are met as per the timeline
Enabling opportunity to cash process that includes Financial Force and Sales Force.
Steering enablement of the opportunity to cash solution; collaborating closely with external partners to enable DXC front end sales team to process the quote for the customer
2000 – 2010 2000 – 2010 2000 – 2010 2000 – 2010
Personal Details
Date of Birth: 01-06-1970
Gender: Male
Title: WBS workflow consolidation across the company Role: Program Manager Description: Managed implementation of new technology-based solution for the WBS workflow management that facilitated enablement of SAP FIORI on MDG (s/4 HANA) bases applications
Title: Consolidation of Vendors globally on S/4 HANA platform Role: Program Manager Description: HPE merged with CSC system and formed new company –DXC technology Title: Vendor Migration from different systems to S/4 HANA bases platform Role: Program Manager Description: Enabled migration of all the vendors to S/4 HANA one single source for vendors Scope:
Interfaced with BRM team on deciding scope, funding approval and demand processing
Collaborated with business project managers and IT project managers to align on the project deliverables and with resource managers of different pool to get resources allocated
Played a key role in technical design, identifying the gaps and defining the escalation process for seamless resolution to concerns/queries
Worked with steering committee on change requests, budget revising, and timeline changes and get approval
Coordinated for hardware availability as per the timeline Title: Managed the split, cleaning activities in O2C area Role: Project Manager, Seattle Description: HPE sold its software division to Micro Focus; Contributed from O2C area for services Scope:
Showcased excellence in:
o Estimation and demand management
o Active involvement with the team for defining the scope of the project in coordination with Deloitte project team management as they were the implementation partner
o Reported through MPP
Title: Company Split activities-HPE and HPI Role: Project Manager Description: Participated in company split activities as HP enterprise services and HP Inc. to manage the split activities in O2C area (Split organizations, contracts, sales orders, invoices, accounting, Cleanse and clean activities, Interfaces and jobs) Scope:
Worked with BRM team on the project costing, sizing and timeline
Ensured daily check point meeting with all the stake holders to get development progress and monitored project costing & timeline
Identified and engaged resources to resolve critical issues like interface & batch jobs
Reported to project management team through MPP
Title: HP Cloud Services Role: Project Manager
Description: Played a crucial role as a part of Global Project team from offshore for invoicing support for Unified Communication Cloud services part of HP cloud offering
Scope:
Coordinated with program team to decide sizing, costing and timeline
Enabling team building activities with all the relevant approvals
Fostered regular monitoring of the deliverables for all the stakeholders
Update project status on weekly basis with project steering committee Title: HP Cloud services Role: Project Lead
Description: Contributed to Global Project Team for the invoicing support; defined & implemented the e2e invoicing process for Virtual Private Cloud offerings
Scope:
Worked with BRM team on project costing and timeline
Lead the team on the deliverables to enable the functionality
Attended project meeting with stakeholders on daily basis Title: Order Management Role: Project Lead
Description: Part of Global ERP project; spearheaded the team from offshore for configuration changes, interface changes, merger activities in order management area
Scope:
Played vital role in defining O2C process for global ERP
Collaborated with technical team on the deliverables
Regular update to Project Manager on the progress
Followed sunset model-Coordinated with AMS team on the development work and take over from them next day
Pivotal in resolving issues pertaining to interface area for enabling global ERP