CIPRIANO B. TORREFIEL Address: Jandayan Norte, Getafe Bohol Philippines

Cell Number: +639*********/ +639*********

Email Address:ado5cw@r.postjobfree.com

SKYPE ID: ado5cw@r.postjobfree.com

Career Objectives

Looking for suitable opportunity and lead a team of housekeeping and laundry professional, where I can explore my knowledge and skills sets and bring them to effective use for achieving the organizational objectives by providing the clients and customers with professional and efficient services.

Career Summary

In adept housekeeping professional with over ten years of experience in hospitality industry. I’ve been work with reputed hotel and palaces organizations and provided the best of professional housekeeping, and laundry services, in order to maintain the whole surroundings in a clean, hygienic, and attractive manner for pleasant customer’s experiences.

Highlights

Effective time management

Deep cleaning expertise

Pro active and detailed

Efficient and accurate

Organized & Resourceful

Knowledge of over all Hotel Operation

Decision making skills,and Hard working

Self directed, and Service focuses

Proper handling and use of chemicals

Knowledge of used the machines

Knowledge over laundry operation

Follow the policy and procedure

Experiences

2018 to present Housekeeping Supervisor - Crown Regency Hotel & towers

Inspect high level of cleanliness and report issues to the management

Assist in scheduling of staffs according to projected staffing requirements

Respond to guests’ requests and complaints

Oversee housekeeping staff to maintain cleanliness of individual rooms and other areas

Identify cleaning needs, potential safety hazards or repair needs and notify

Interact with hotel departments to ensure that cleaning standard and processes are complete and performed in a safe timely fashion with minimal disruption to business operation

Maintain a safe sanitary and organized work environment

Ensure sufficient inventory of supplies such as linens, equipment, cleaners, and amenities

Inspect guest room, public areas and all housekeeping job assignment to ensure cleanliness, quality and that departmental standard are being meet.

Assist to clean, prepare rooms and other housekeeping duties. Verify and provide updates on status of complete rooms and work areas

Maintain records of rooms that receive cleaning approval and rooms that required further cleaning and maintenance

2013 – 2017 Chief Linen, Laundry, Cleaner, at‘Mohammad Khalifa Al-Attiya’ Royal Family in Qatar

Provide optimal level of customer services industry

Assisted in cleaning all vacant and used rooms and provided status report

Administered cleaning of floor, dusting furniture, shampooing carpet and mattresses

Responsible include polishing, crystallizing, buffing, and waxing the floor

Monitor guest supplies and replenished as per standard required

Maintained neat, tidiness and clean whole surrounding of the palace at all time

Provide response to all guest or client request and inquiries

Maintained and monitor all chemicals in the store room

Responsible to check all the defect of the rooms and hallways and report to maintenance to fix it

Responsible for efficient and orderly management of cleaning, servicing and repairing of guest rooms

Responsible for palace linens and check each movement and distribution to room attendant

Responsible for planning, organizing, developing and directing the overall operation of the laundry

department according to federal and state regulations in order to assure that the Laundry Department

maintained in a clean, safe, and sanitary manner and that an adequate supply of laundry/linen on

hand at all times to meet needs of residents

Monitor Laundry attendant performs tasks such as washing, drying and folding clothing and linens to company quality standards. An attendant is often responsible for sorting items by colors, weight and fabric types and making.

2009--2013 HOUSEKEEPING/ ROOM ATTENDANT- ‘KAUST INN’- 1 & 2- KINGDOM OF SAUDI ARABIA

Demonstrated and promote a strong commitment in providing the best possible experience for guests

Perform cleaning of assigned guest units and ensured to stock and maintain housekeeping carts and storage room and assisted the guest for their requirements

Reported maintenance issues to Rooms Inspector and Manager immediately

Ensure to tag Lost and Found items and turn to management

Responsible for the general cleanliness of all assigned works areas

Perform cleaning duties to maintain hotel rooms in a clean and orderly manner including common areas and the preparation of vacant rooms

Make beds replenishing linens cleaning bathroom vacuuming halls dusting and moping

Check all vacant rooms daily to keep fresh at all time

Disposed of trash waste and other disposable material

Maintained all equipment used in completion of housekeeping duties

Housekeeping room attendant provide for the comfort of the guests in hotels, motels, resorts and inns by ensuring that guest rooms and public areas are clean and properly presented

The attendant must remove the dirty bedding and pillow cases and replace them with fresh, clean linens

Hotel room attendants responsible to change a room’s bedding before a new guest arrives, and also make the guest’s bed daily during their stay

A clean bathroom is a sign that the hotel room attendant assigned the room has put considerable effort into the room’s upkeep

Attendants must scrub the toilet, wash the shower/ bathtub, scrub the floor and tidy the counter and sink

Training Attended – 2012, January, February and March

Values Attitude and Behavior

Positive Customer Relations

Health and Safety Training

Fire and Safety Training

Hazardous and Non Hazardous

Proper Handling of chemicals

Awards Certificates

Certificate of Excellence

Certificate of appreciation

Education

2009 - University of Southern Philippines - TESDA accredited

Professional Hotel Housekeeping Attendant

With following Basic, Common & Core Competencies

Participation in Work place Communication

Work in Team Environment

Practice Career Professionalism

Provide laundry linen and guest clothes

Clean Premises

Practice Occupational Health & Safety Procedures

Observe Workplace Hygiene Procedures

Provide effective Customer Care

Provide Housekeeping Services

Provide Valet & Butler Services

College:

2001 – 2004 Asian College of Technology, Cebu City Philippines

Bachelor of Science in Computer Science / Under Graduate

Professional Skills and Characteristics

Actively looking for ways to help people.

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Taking to others convey information effectively.

Monitoring performance of other individuals, or organizations to make improvements or take corrective.

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problem.

Computer Literate.

Any Related Housekeeping and Laundry Skills.

Customer Service Oriented.

Adjust Action in Relation to other’s Action.

Motivating, Developing, and Directing People as they Work, Identifying the best people for the job.

Obtaining and seeing to the appropriate use of equipments, Facilities.

Understanding written sentences and paragraph in work related documents.

Teaching others how to do something good.

Good Written and Verbal presentation skills.

Willing to try new thing and I am very interested improving efficiency of all task.

Character References

Mr. Jan Michael Manato Esposo- Laundry attendant at Cunard Company

Cell Number: +639*********

Email address: ado5cw@r.postjobfree.com

MR. Louie Estoce- OIC/ Housekeeping Supervisor - Crown Regency Hotel & Towers

Cell Number: +639*********

oDecision making skills,and Hard working

oSelf directed, and Service focuses

oProper handling and use of chemicals

oKnowledge of used the machines

oKnowledge over laundry operation

oFollow the policy and procedure

Contact this candidate