Professional Profile:

MCSE capable with ** years of managerial and professional experience in the computer industry.

Wide variety of expertise in all phases of information technology.

Previous President / CEO of High Tech Peterson’s Computer, overseeing five employees, attaining applicable knowledge and experience.

MIS Manager with Northrop Grumman, gaining experience with numerous technologies and file formats, while improving managerial skills.

Adept at installing and configuring hardware and software systems for networks. Experienced with providing help desk orientation and training. Senior Trouble Shooting Abilities in Networking, and Working with upper management to achieve strategic goals.

Extensive experience in personnel, help desk, remote server access, and internet management.

Highly proficient with use, set up, and maintenance of standard computer systems including VPN, event monitoring, Xerox Work-Center (Copier, Printer, Scanner, and Fax), VOIP telephone systems and old Nortel Phone systems.

Server installation, operations, and management including: multiple Dell servers (710 and 720) with expanding servers, Cybernetics SAN Storage and LTO 2-6 tape library, active directory, DHCP, and creation of subnet SCOP, router, Cisco switch, and firewall/server rules and settings. Configuration of virtual hard drive tape backup systems including: Backup Exec Software Recovery.

Software Proficiency in Windows (XP, 7, 8.1, 2003 Server, 2008R2 Server), SQL (2000 to 2008), MRP System Deltek–Costpoint (Client base 6.2, Windows based 7 2015 version.)

Solidworks (2004 to 2015), Backup Exec (10d to 2014), Microsoft Office Professional Suite (2003 to 2016, particularly Word, Excel, OneNote, Access, Outlook, PowerPoint, Publisher, Visio, and Project), Microsoft Lync / WebEx, GoToMeeting.

Demonstrated willingness to learn and adapt based on company needs including: new software required for administration, telecommuting or remote location work, utilization of experience and skills in computer technology, software legality, negotiation, and client relations (both internal and external).

As an IT Manager of Northrop projects in Information Technology included working with and overseeing Network Backbone installations, I helped construct our server racks to include Crisco switches / Routers for WAN services for our sister sites / Firewalls setting up DMZ's. We used 3-layer VPN along with smart card technology for our remote access.

WIFI was set up also using our Des3 Channeling VPN to allow venders to use their laptops securely but we could still access as if we were from outside and using our smart card and VPN tunnel we could use it on company laptops as well. Router based point to point to SP-Cloud.

We changed multiple times as far as upgrading / migrating from client based to Web based application over our upgraded platforms by intergrading hardware and software, Example: our main system software we ran our entire company on was completely changed from a client pc Based to a Web server Based and I was tasked to implement this in less than 6 months. It was completed ahead of time, the program ran every facet of our company Accounting / MRP / Inventory Control / Projects / Client Database and all this was now on a web based server accessible which can be accessed anywhere in the world by employees only.

I was responsible for planning and identifying, testing in a Network Test Environment all variables of hardware and software, and then to implement them to a live Environment.

I was also instrumental in finding and testing new technology for integration into or revamping our current design.

Dealing with outside venders / contractors IE: electricians, low voltage cabling to fiber installations, along with these contract negotiations. With this an evaluation of performance and renewal of warranties/leasing agreements.

When upgrading I was instrumental in cost and bids that needed to be evaluated to show cost of proposed projects for redevelopment of network.

Managed and developed disaster recovery plans and ran scenarios every year in test environment. Wrote and modified plans according to need and justification of client.(Northrop information technology Group)

Attending in person or by Net-meeting, Go-to-Meeting, Microsoft Lync, or Skype. To have clients communicate services and needs required. Meet and presented presentations with senior management and technical staff on projects to completion.

Helped set up VoIP from a Nortel phone system utilizing our Des 3 Network, I helped setup Three T-1's via a concentrator and split one T-1 to one of our outer sites using Network and 6 channels of 24 for voice in the Nortel phone system. Revamped to Des3 in outer site direct to SP. VoIP was set for both sites so we had to upgrade Cisco Switch to include VoIP and POE to accommodate new Cisco VoIP phones.

When working with Air Petro as Enterprise Network Administrator I was tasked with Three Outward facing web sites, all needed to be set up with edge routers and other Appliances, set and configured to enhance security.

Project management, keeping track of cost, workloads of projects labor and support At Air-Petro, High Tech Petersons Computer and Astro Aerospace Northrop Grumman to include Scheduling and ECD’s.

Keeping New Technologies fresh in our test Environment to train staff in new techniques.

Pre determine capital budgeting a year in advance at Northrop Grumman

Several of my positions have been in supervisory position where I had responsibility for a team of Network and Server professionals, including Help Desk personal.

Northrop Grumman Astro Aerospace and High Tech Peterson’s Computer. To include interviewing, hiring, training, directing, disciplining associates Appraising performance and always improving work Environment in an efficient effective way.

Key Achievements:

●Saved Astro Aerospace Company over $40,000.00 in Licensing fees per year for multiple Programs by inter connecting with Northrop Main facility via Network licensing servers, using environment variables

●Full WIFI installation with secure access for all company employees and guests at two locations

●Converted over to full VOIP Phone system from old Nortel multiplex Phone system using a Des 3 interface with IP Cisco Phones

●Reconfigured PC based servers on Bread Racks to full Server Racks with Battery backup and Dell 710, 720 Servers and improved tape backup systems

●Complete redesign of wiring installation for Main site to include all printers \ computers \ plotters \ multifunction Xerox Work-Center

●Setup access to cluster 500 systems with head nodes to be able to perform mathematical calculations by multiple threading for Preprocessor Femap / Postprocessor NX Nastran

●Large scale upgrade to Deltek-Costpoint Windows based MRP\Accounting\Manufacturing program. Completed during holiday close in 72 Hr. (Astro Aerospace Northrop Grumman is currently using this system today)

●Developed PDF file interface with Adobe Acrobat to allow ease of use for clients and staff

●Administrated Web Server and Fixed Raid stripe on system to avoid crash and high repair bills related to replacement of hard drive and system outage

●Transferred e-mail and other important data to new systems

Experience:

Manager, Computer Operations Manager 05/02/2016 to 11/22/2019

Rite Aid Corporation – Lancaster, CA,

Duties: Oversee the Computer Operations department within the distribution center, schedule staff to cover three shifts when needed, and ensure that the group stays within the margins of its human resource and budget figures and ensure distribution center IS system resource availability and maintain a high state of system readiness.

●Managed multiple Distribution Centers on the west coast (three) from southern California (One) Northern Oregon for the IT Needs of the Distribution Centers.

●Distribution Centers Administer technical, system, and managerial services within the IS division; oversee and/or apply the appropriate technical and system solutions that are essential in meeting the distribution center’s business needs.

●Assist in maintaining the appropriate system capacities required to meet the distribution center’s business needs; provide systems coordination and maintenance expertise to streamline systems, optimize efficiencies, and coordinate facility preparedness.

●Support day to day production operations by maintaining high system availability for all DC IT functions.

●Coordinate the installation of system products/solutions at a level that minimizes operational problems and negative network or application issues and effect performance goals.

●Request and evaluate system products used to meet the distribution center requirements of the business partners.

●Assume overall responsibility for the computer room, computer equipment and environmental conditions and aesthetics.

●Supervisory Responsibilities:

Directly supervises, Computer Operators, System Administrator, and carries out supervisory responsibilities in accordance with applicable laws. Responsibilities include interviewing, hiring, training, directing, rewarding, and disciplining associates; appraising associate performance; and resolving complaints

Lay off (RIF) Outsourced Information Technology group

Management Information Systems (MIS) Manager 09/06 to 03/15

Astro Aerospace Northrop Grumman – Carpinteria, CA

Duties: Managed programs within the larger organizational unit, setting and operating within objectives, while providing guidance to subordinates based on goals, objectives and company policy.

Manager responsibilities included: Planning, Risk Management, and Project Performance review based on cost, schedule and technical quality for related Work Breakdown Structure (WBS) elements on large system development-type contracts. Alternate: Full responsibility for all aspects of Program Performance on large technical services-type contracts.

●Direct supervisor of Network Administrator Generalist

●Conducted everything from hardware to software installation in coordination with Network Administrator Generalist (Two person team accomplishing all goals)

●Manage acquisition, installation, maintenance and usage of LAN, WAN, T-1, T-3 and data communication between facility sites

●Provided client services, help desk, and customer support

●Received, prioritized estimates, distributed, and tracked progress being made on MIS Service Requests

●Assessed the effectiveness of department through meetings and communication with users

●Studied vendor products, within guidelines, to determine those which best met company needs

●Recommended selection of computer hardware and software, reviewed quotes, and submitted requisitions for approved equipment

●Ensured department budgets were not exceeded

●Maintained, tested and updated Disaster Plans and coordinated with Business Continuity Plans

●Ensured data integrity

●Supervised and directed nightly and weekly data backup in accordance with Disaster Plans and Data Retention Policies

●Supervised and setup network and equipment along with data security and file/directory permissions

●Managed and maintained ERP and time collection system

●Monitored, tuned, and upgraded database operations while using and maintaining strong scripting functions

●Developed, maintained and established operational and training procedures for IT/MIS systems

●Responsible for hardware and software maintenance and upgrade

●Managed hardware and software control: inventory, cataloging and updating, and warranty registration

●Responsible for internal hardware and software audits in cooperation with Director of Business Management

●Supported Secure Area (SCI) computing

●Managed and setup multimedia equipment, laptops, and training classroom equipment

●Advised company on systems, applications and business collaboration capabilities

●Analyzed needs to develop new systems and improve program designs

Lay off (RIF)

Education:

Antelope Valley College-Computer Science programs

Theory, program computer Mathematics, Dbase III, WordPerfect, Computer DOS 3.3, Hardware Configuration

Certificates in Access, Crystal Reports 8, Visual Basic 6

Certificates in Introduction to PCs

A+ Certified Service Professional COMP10531541

New Horizons Computer Learning Centers

MCSE experience acquired from New Horizons Computer Learning Centers

Network + Certification

MS 1561 Designing a Microsoft Windows Directory Services Infrastructure

MS 2126 Managing a Microsoft Windows Environment

MS 2152 Implementing Microsoft Windows Professional & Server

MS 2153 Implementing a Microsoft Windows Network Infrastructure

MS 2154 Implementing and Administering Microsoft Windows Directory Services

MS 2159 Secure Web Access Using Microsoft Internet Security and Acceleration Server

Certified Costpoint System Supervisor from Deltek Corporation

Contact this candidate