CV of Dr. Ahmad Al Khateib ****

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Curriculum Vitae

AHMAD ABDULLA AL KHATEIB

Healthcare Quality and Organizational Development Consultant AMMAN-JORDAN

Nationality: Jordanian

Mobile: 009*********** Or 009***********

Marital Status: Married

Email: ado500@r.postjobfree.com

Career Objective

Perusing opportunities in quality management. I possess the necessary qualifications and experience to successfully meet the challenges brought about by the revolutionary changes in the field of quality management and project management.

PhD in Management Information System, Arab Academy-Jordan 2008

Final Grade: Excellent 89%

Graduation Dissertation: Telemedicine as a Tool to Improve collaboration and quality of health care services.

A three months course in Advanced Research and Statistics at the University of Cincinnati Sept. 2002 to Dec. 2002.

Working closely with advisor as research assistant and involved in research activities at the university mainly focusing on health improvement and patient safety.

Fellowship with American Institute of HealthCare Quality, 2009.

Master in Hospital Administration, Jordan University, 1993.

Three months training in health Administration and medical education at Walter Reed Hospital, Washington, D.C., USA, 1994.

Master Degree in Nursing Science (oncology), Georgetown University, Washington, D.C., USA, 1993.

Bachelor Degree in Nursing, Jordan University for science and technology, Irbid, 1989, Jordan.

Certified Professional in Healthcare Quality (CPHQ)

Black Belt Six Sigma March 2021

Certified as professional trainer from Institute of Management and Leadership in UK, 2006.

Academic Qualifications

Certifications

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Certified Coach, JEDCO (2016)

Lead Auditor ISO 9001/2015 in Quality Management System (Jan 2017)

Certified Risk Manager

Joint Commission International Accreditation Surveyor for three years.

Certified Monitor for King Abdulla II Award for Excellence (EFQM Model).

Work Experience

Chief of Quality Improvement and Patient Safety

Dec 2020-Present

Procare Hospital-AL Khobar KSA

List of Achievements

Position Director of Quality Improvement and Patient Safety Key Achievements Preparing Hospital for CBAHI and JCI Re- accreditation

Maintain the accreditation

Develop and update the required policies and

documents for CBAHI and JCI

Conducting Mock Surveys for CBAHI preparation.

Building capacity and quality system programs.

Conduct Training workshops for quality training and health care management

Help in developing strategic plan for hospitals.

Develop improvements project based on data analysis Work Experience

Professional Academy for Training and Consultation. January 2020-Dec 2020.

List of Achievements

Position Consultant for Accreditation and Quality

Key Achievements Preparing Hospitals for CBAHI and JCI initial accreditation and re-accreditation.

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Conducting Mock Surveys for CBAHI and JCI

preparation.

Building capacity and quality system programs.

Conduct Training workshops for quality training and health care management

Help in developing strategic plan for hospitals. Work Experience

Director of Quality Improvement and Patient Safety July 2017-Present

AL Zahraa Hospital-Jeddah

List of Achievements

Position Director of Quality Improvement and Patient Safety Key Achievements Preparing Hospitals for CBAHI initial accreditation

Develop required policies and documents for CBAHI

Conducting Mock Surveys for CBAHI preparation.

Building capacity and quality system programs.

Conduct Training workshops for quality training and health care management

Help in developing strategic plan for hospitals. Work Experience

Quality and Healthcare Organization Development

Consultant

Feb 2013-July 2017

List of Achievements

Position Consultant for Health Care Quality and Accreditation Key Achievements Preparing Hospitals for JCI and CBAHI accreditation and re-accreditation mainly in Quality and leadership.

Develop required policies and documents for JCI and CBAHI

Conducting Mock Surveys for CBAHI and JCI

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preparation.

Providing consultation in quality and training for healthcare providers and building capacity and quality system programs.

Conduct Training workshops for quality training and health care management

Help in developing strategic plan for hospitals. Work Experience

King Saud Medical City – Riyadh – KSA, Dec 2012- 2013 List of Achievements

Bed Capacity 1400 Beds

Position Chief Executive Officer Consultant for Quality and accreditation

Key Achievements Leading the efforts for preparing the hospital for Accrediation

Also developing strategic plan, train people for developing departmental plan, participate in developing the required policies for human resources, performance evaluation, and succession plan and quality

management program.

Review the term of reference for all committees and follow up the outcomes and performance of all standing committees in the hospitals.

.

Enforcing the implementation of policies and

Leading the efforts to review and evaluate the KSMC Strategic Plan for the year 2010 – 2011 and develop the new one for the years 2011-2013.

Introduced the idea and put forward the mechanism for the Clinical Audit function, to monitor effectiveness and efficiency of the clinical aspects of care including physicians' performance, utilization issues, and clinical services rendered to patients to help improving the clinical services based on data-driven decisions.

Conducted a departmental-based training program, training all the departments in KSMC and spreading CV of Dr. Ahmad Al Khateib 2020

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the awareness toward the CBAHI and

Prepared and Reviewed the Hospital Quality Plan.

Review all hospital-wide Occurrence Variance Reports

(OVRs) from medical and non-medical departments.

Health Care Accreditation Council, Amman-Jordan

November 2010 - Dec 2011

List of Achievements

Position Chief Executive officer

Position

Accountabilities

Development of standards, developing of the

required policies, procedures, and plans

Conducting training programs related to quality, leadership and management

Developing, monitoring, implementing of strategic and business plan.

Presenting the HCAC in International Society for Quality care Board

Conducting many training workshops and

participate in the international and national

conferences for health care quality and

accreditation.

Review the national accreditation standards.

Develop new accreditation standards.

King Hussen Cancer Center : Amman-Jordan. June

2003-November 2010

List of Achievements

Position Director of Training Center

Position

Accountabilities

1- Training and Education Program

Establish training center with state of art

Conduct survey for various healthcare professionals to identify their need for training and development in their CV of Dr. Ahmad Al Khateib 2020

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area of specialization.

Worked as a liaison with WHO for developing the EMRA plan for health.

Find the potentials and opportunities in training and professional developments

Design healthcare professionals training and

development programs that support healthcare

professionals’ needs based on priorities and

demands.

Conduct an orientation program for nurses

Develop a competency based program for all

nurses in different areas.

Conduct training for nurses.

Start implementing the evidence-based practice.

Lead the process for granting the ANC

accreditation as provider.

Lead the process for granting the affiliation as AHA center for BLS, ACLS, and PALS.

The training center was recognized as a center of excellence for nursing training in Jordan.

Start the diploma program and specialized

training for nurses.

Being a lecturer with Jordan University, school of Nursing and Jordanian Nursing Council.

Develop strategies for the healthcare

professionals training and development

programs to target all healthcare professionals.

Evaluate the effectiveness of healthcare

professionals training and development

programs periodically.

Present the organization in international and

national conferences

Serve as a member in the task force for reviewing and developing the new strategic plan for the center.

Serve as a member in the following committees:

Quality Council

Accreditation Steering Committee

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Infection Control Committee

Performance Improvement Committee

Staff Development Committee

Institutional Review Board ( IRB)

Internal Policies and Procedures Committee

(Chairperson)

Telemedicine Committee (Member)

National Committee for palliative Care (Convener and Chairperson of Training and Education

Committee)

Work as the Contact person with Word Health

Organization (WHO).

Leading the efforts for signing the agreement with WHO as a collaborative training center.

Leading the efforts for establishing the first Life Support Training Center in Jordan Accredited BY

American Heart Association

2. Accreditation Readiness Program

Assess the current need for accreditation readiness for JCI, and serve as a member in the steering committee for accreditation.

Participate deeply in the preparation of the Center for accreditation and achieving the accreditation as the first accredited hospital in Jordan and also help in preparing the center for re-accreditation.

Assigned as Chapter leader for Staff Qualification and Education and GLD.

Advisory member for the QPS, AOP, PFR, IPSGs, PFE and MCI.

Conducted a MOCK survey for the medical

departments, Including the document review, unit visit, staff interview, and observation, preparing the KHCC for initial accreditation Survey.

Find the potentials and opportunities in the area of Accreditation preparation within the scope determined.

Define the training programs that support accreditation readiness programs.

Assist in the preparation and review of documents as required by JCI standards.

Work Experience

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Directorate General of Health Services, South Sharqiya Region, Sur, Sultanate of Oman.

April 11th, 1998 – Aug 2002

List of Achievements

Position Director of Planning and Training

Key Achievements Developing strategic plan for South Sharqia region covering 4 hospitals and 12 health centers,

Developing manning or staffing plan, recruiting, performance improvement projects. In addition to

developing Policies & Procedures Manual Training & Planning, develop Standards.

Conduct Workshops & Seminars, give lectures and

courses for all employees and developing an Auditing and Quality Assurance system for hospitals and health centers in the region, and participate in developing the five years plan for the region

CPHQ Preparation

Effective Communication

Clinical Audit

Performance Appraisal

Performance Management

Conflict Management

Stress Management

Strategic Planning

Management and Leadership

Leadership Styles

Managerial Roles

Risk Management

Customer Service

Time Management

Performance Improvement

Quality Management

Key Performance Indicators

Strategic Planning

Coaching Skills

Ethical Decision Making

Breaking Bad News

Problem Solving

Expert Trainers in the Following Courses:

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Decision Making

Training needs Analysis

Establishing Effective Orientation Program

Staffing Plan

Languages

Language Writing Speaking Understanding

Arabic Mother Tongue Mother Tongue Mother Tongue

English Excellent Fluent Excellent

Technical Skills

Computer Skills:

MS OFFICE Power Point – Internet –Word – Excel

International computer drivers license (ICDL)

Personal Attributes

Leadership skills. Teamwork spirit.

Effective communication skills. Reliable.

Self-motivated. Flexible.

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