Customer Service Representative

Via Medica International, Abu Dhabi Jan 2021 – Present

• Supporting customers by providing helpful information, answering questions and responding to complaints.

• Ensuring complete satisfaction from the medical service being provided.

• Generating sales while maintaining records and reports of the same.

• Develop open and professional relations with team members, enabling more effective issue resolution.

• Delegate the daily task to team members to obtain group productivity.

• Motivate and empower team members to work, build customer satisfaction and loyalty, to support retention and growth.

COVID Response Team Warrior

Xenial Events, Abu Dhabi Sep 2020 – Jan 2021

• Organize & execute a proper collection of data and analysis to daily reports

(as required).

• Code and input survey results accurately to maintain data integrity.

• Assisted individuals in filling out applications or questionnaires. CSR Supervisor

Platinum List, UAE Apr 2020 – Aug 2020

• Coordinated in various emirates such as Abu Dhabi, Al Ain & Dubai for the operations of different events and concerts.

• Supervising the Information Desk Teams leading to smooth operations and successful events

• Worked as part-time cashier and ensuring balance of the cash register Customer Success Advisor

Hazza Bin Zayed Stadium

Zone Supervisor

Dubai Run 20x20

Crowd Control

Biggest 25th Dubai Shopping Festival Anniversary

Ushering

Khorfakkan Amphitheatre New Year’s Opening Ceremony To seek a challenging position with a

professional organization which

utilizes my qualification and analysis

what I bring to the table. Can prove

to be a great asset for the company

by applying newly learned skills,

theories, and techniques. I can easily

work with a team and/ or on my own

and still prove to be very

dependable, a great leader, and

creative. Connecting with people

while being organized and focused is

my strength. I can work parallel to

being grounded by my core values

thus keeping up the reputation of the

company.

• Higher Secondary School Certificate

(Darul Huda Islamic School, Al Ain)

• Date of Birth: 31st August, 1995

• Languages: English, Urdu, Arabic

• Driver’s License: Yes (UAE)

• Visa: Residence Visa

SUMMARY

BILAL JAMIL

ado4xg@r.postjobfree.com

971*********

QUALIFICATIONS

PERSONAL DETAILS

PROFESSIONAL EXPERIENCE

Events & Exhibitions

Contact this candidate