Lynda Nephew
Professional Summary
Friendly and enthusiastic Administrative Assistant with 26 years of experience in customer service.
Able to learn new tasks quickly.
Proficient in growing key customer relationships.
Represent establishment with friendly, professional demeanor at all times. Skills
Planner and Coordinator
Professional phone etiquette
Research and investigation skills
Administration and Management
Accurate and detailed
Energetic
Flexible
Ability to work with minimal supervision
Invoice processing
Judgment and decision making
Ability to handle multiple activities
Active listening
Mail management
Organization skills
Positive attitude
Billing
Clerical
Communication skills
Professional and mature
Resourceful
Complex problem solving
Self-directed
Time Management
Comprehension and retention skills
Critical thinking
Dedicated team player
Customer and Personal Service
Works well under pressure
Confidentiality
Results-oriented
Computer
Resourceful
Proficient PC data skills (alpha & numerical)
Experience
April 2015 to October 2020
Roll-A-Ramp
1816 4th Ave. NW
West Fargo, ND 58078
Answering telephone
Schedule appointments
Made copies, sent faxes, and handled outgoing correspondence Designed catalogs and fliers
Organized and maintained files
Sent reports and documents to clients
Input orders
October 2000 to September 2014
Northern Title
205 5th St. N.
Fargo, ND 58102
Greeting Visitors and responding to telephone and in-person requests for information Schedule appointments
Planned meetings and prepared conference rooms
Dispersed incoming mail to correct recipients throughout the office Made copies, sent faxes and handled incoming and outgoing correspondence Organized and maintained files, faxed reports and scanned document Properly routed agreements, contracts and invoice through the signature process Received and distributed faxes and mail in timely manner Received and screened a high volume of internal and external communication including email and mail.
Paid monthly expenses
Send reports and documents to Clients
Balance checking accounts and made bank deposit
Order abstract updates, tract searched and title work Employment References
Tim Capouch Marcia Kemmer
Office Manager Office Manager
1816 4th Ave. NW 205 5th St. N.
West Fargo, ND 58078 Fargo, ND 58102
Greg Moll
Supervisor
1816 4th Ave. NW
West Fargo, ND 58078