Ratna Upadhyay

*** ****** ****-*,

Ghuma-Bopal Road,

Ghuma, AHmedabad.

M: 079********

OBJECTIVE

Seeking an HR/Administrative/Back Office position where I can utilize my extensive ability and communication skill to benefit the organization.

Education

Masters in Business Admiration (MBA)

Master in Commerce

Post Graduate Diploma in Computer Applications(PGDCA) MAJOR QUALIFICATIONS

• Over 3 year of administrative and Computer Programmer experience

• Typing Speed – 60 WPM

• Highly skilled in operating a variety of office machines and equipment such as computer, fax, scanner and copier

• In-depth knowledge of MS Office applications (Word, Outlook, PowerPoint and Excel)

• Proven record of using honesty and discretion when handling business information

• Proven ability to use office equipment with a high degree of accuracy and efficiency

• Able to perform other clerical duties as needed

• Positive attitude and excellent interpersonal skills

• Demonstrated ability to maintain good manners and efficiency in routine professional relationships

CORE COMPETENCIES

• Relationship Building

• Initiative

• Problem Solving and Decision Making

EXPERIENCE

October 2007 – June 2008

Government Office, Health Department, Administrative Assistants, India

• Maintain confidential records and files

• Type correspondence, reports and other documents

• Maintain office files

• Take minutes at meetings

• Maintain records of decisions

• Arrange for payment of honorariums

• Research and assist with the preparation of motions, policies and procedures

• Review and edit reports to the Board

• Prepare correspondence for Board members

• Prepare documents and reports on the computer

• Schedule Board meetings

• Prepare agendas for Board meeting

• Perform general data entry using SAP, Microsoft Excel and Word.

• Input data into a variety of computer programs with pace and correctness

• Perform a wide variety of secretarial tasks in support of the business

• Answer phones and create notifications in the system

• Contact with internal and external Department clients January 2006 – September 2007

Government Office, Health Department, Assistants Programmer, India

• Regular Backup

• Installing and Maintaining internet Connection

• Troubleshooting system errors.

• Writing computer instructions.

• Managing database systems.

• Maintaining operating systems.

• Editing source-code.

• Maintaining Files and Documents

June 2004 – November 2006

IGNOU Special Study Center, Nataraj Research enter and Training College, Counsellor & Lecturer, Bhavnagar, Gujarat.

• Assist C students with the preparation of necessary college entrance documentation

• Ensure that these students are meeting all requirements to enter a college upon graduating from School.

• Given solutions on how to deal with psychological problems which might affect their studies

• Through this, the students are able to develop problem solving skills which to an extent help them deal with particular issues surrounding their lives.

• Assists students with their educational and professional goals.

• Teach Information Technology subjects

• Lecture planning, preparation and research.

• Contact and teaching time with students.

• Checking and assessing students' work.

• Encouraging personal development via tutorial or pastoral work.

• Attending staff meetings.

Other Skills and Abilities

• Excellent verbal and written communication skills

• Ability to communicate well with others

• Proven employee relations skills

• Able to maintain a neat, clean and safe work area

• Friendly and approachable attitude with professionals and guests

• Solid communication and time management skills

• Flexible, with a positive attitude and willingness to collaborate with others

• MS Word and Excel

RATNA UPADHYAY

798-***-****

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