Tesda Office Assistant
Resume:
CLARISSA G. PRADO
+965-******** (whatsapp)
ado4l4@r.postjobfree.com
WORK EXPERIENCE
Iris The Clinic
Receptionist
September 2019 - present
Duties and Responsibilities:
Greetings
Booked appointments for patients.
Confirming patient’s appointment through call and sending message.
Receiving incoming calls, inquiries and others.
Make invoice / receives payments / online payment.
Doing Claim form Insurance.
Received and for deliver orders.
Filing.
Tanzifco Company
Office Assistant / Encoder
July 2017 – March 2019
Duties and Responsibilities:
Receiving emails, reports from Personnel, Manpower, Housing, Security and Transportation Unit.
Make Transmittal Reports especially Outgoing correspondence.
Managing file system division wise.
Handling incoming calls / Inquiries & complaints and follow it until problem solved.
Coordinating in terms of reports to the persons in charge.
Set appointments / meetings and note keeping of minutes.
Updating paperwork, maintaining documents and word processing
Helping organize and maintain office common areas.
Maintaining office equipment as needed.
Experience as a virtual assistant.
Give help or assistance
Creating, maintaining and entering information into databases.
Handling other tasks and follow ups given by manager with other divisions.
Daily reports of Buses in Garage and inform transport unit about finished vehicles.
Record keeping of on Vacation & arrival personnel’s.
Crowne Plaza Kuwait City - Kuwait, Kuwait - IHG
Fauchon
Administrative Clerk / Office Assistant
Functions
Duties and Responsibilities:
Greetings
Handling incoming calls and other communications in terms of reservations.
Dealing with suppliers as company needed as well as coordinating to the persons concern for the event.
Aiding with client reception as needed.
Experience as a virtual assistant.
Accepting reservation and encoding guest information in terms of date and how many persons reserve.
Organizing functions
Updating paperwork, maintaining documents and word processing
Helping organize and maintain office common areas.
Managing file system
Al Ahmadi Restaurant International Buffet
Waitress
P.O. Box 18544 Farwaniya, Kuwait - 81006, Kuwait
+965-***-**** Fax: 965-********
October 2014 – June 2017
Duties and Responsibilities:
Greeting customers as they arrive and showing them to their table.
Giving out menus and taking orders for food and drink.
Serving food and drinks.
Dealing with bill payments.
making sure tables are clean and tidy
Di-Tanjong Katong Cafe Restaurant
Supervisor
Tanjong Katong Complex #01-02,
845 Geylang Road, Singapore
+65 67434931
July 2012 – Jan 2014
Duties and Responsibilities:
Responsible for assigned shift, assisting in overall management.
Supervise and coordinate assigned shift
Assist in overall supervision of the department.
Check staff punctuality.
Communicate with guests and receive feedback.
Examine food preparation.
Examine beverage presentation.
Monitor timing of guest experience.
Handle guest comments and complaints.
Ensure guest satisfaction.
Stay on the floor during peak hours.
Aerotechnik Services, Inc.
Administrative Clerk / Coordinator
Gate 2, Tesda Complex, East Service Rd., SLEX, Taguig City, Philippines
April 2009 – June 2012
Duties and Responsibilities:
Compiles and maintains records of business transactions and office activities of establishment, performing variety of following or similar clerical duties and utilizing knowledge of systems or procedures.
Copies data and compiles records and reports.
Gives information to and interviews to trainees and inquiries.
Receives, counts, and pays out cash.
Prepares vouchers and checks.
Adjusts complaints.
Operates office machines, such as typewriter, calculating, and duplicating machines.
Opens and routes incoming mail, answers correspondence, and prepares outgoing mail.
May take dictation.
May greet and assist visitors.
May prepare payroll.
May operate computer terminal to input and retrieve data.
St. Illians Inn
Customer Service / Frontliner
7461 Santillan St., Pio Del Pilar, Makati City, Philippines
August 2008 – March 2009
Duties and Responsibilities:
Deal directly with customers either by telephone, electronically or face to face.
Respond promptly to customer inquiries.
Handle and resolve customer complaints.
Obtain and evaluate all relevant information to handle inquiries and complaints.
Perform customer verifications.
Process orders, forms, applications and requests.
Direct requests and unresolved issues to the designated resource.
Manage customers' accounts.
Keep records of customer interactions and transactions.
Record details of inquiries, comments and complaints.
Manage administration.
Communicate and coordinate with internal departments.
Follow up on customer interactions.
International Inns Incorporated
Reservation Officer / Receptionist
7575 Dela Rosa St., Pio Del Pilar, Makati City
August 2006 – August 2008
Duties and Responsibilities:
Answer telephone.
Screen and direct calls.
Take and relay messages.
Provide information to callers.
Greet persons entering organization.
Direct persons to correct destination.
Giving answers to enquiries by clients and advising them accordingly regarding bookings and reservations.
Assisting customers who encounter problems in obtaining booking or operating self-service equipment.
Walking around with clients and ensuring that they secure whatever services they are in need of.
Deal with queries from the public and customers.
Ensures knowledge of staff movements in and out of organization.
General administrative and clerical support.
Prepare letters and documents.
Receive and sort mail and deliveries.
Schedule appointments.
Maintain appointment diary either manually or electronically.
Organize meetings.
Tidy and maintain the reception area.
SKILLS
Computer Literate, Clerical Works, Surfing
EDUCATIONAL BACKGROUND
Tertiary
Lyceum of the Philippines
Degree: BS in Foreign Service major in International Trade
Cor. Muralla and Real Sts., Intramuros, Manila 1002
1995 – 1999
Secondary
Roosevelt Memorial High School
N. Domingo St., San Juan, Manila
1991-1995
Primary
National College of Business & Arts
Sta. Mesa, Manila
1986-1991
PERSONAL INFORMATION
Nickname : Clariss / Claire
Birth Date : October 15, 1978
Birth Place : Manila
Age : 40 y/o
Height : 5’1
Sex : Female
Civil Status : Married
Nationality : Filipino
Religion : Catholic
Language Spoken : English, Japanese and Origin
REFERENCE
Nemita Daverao Suzette Villena Mary Joyce Grabato
Secretary (CEO Al-Houda Company) F & B Administrator HR Department
Farwaniya Silk Crowne Plaza, Kuwait Franchise One Hotel
Crowne Plaza Hotel Holiday Inn Kuwait, +006***********
+965-******** Al Thuraya City
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Clarissa G. Prado
Contact this candidate