JV

JAHNEEN VINES

ado4ka@r.postjobfree.com 202-***-**** Albany, GA 31705

Event planning

Issue and conflict resolution

Brand management

Relationship building

Problem resolution

Time management

Project management

Behavioral/cognitive skills development

Flexible and adaptive

Design strategy

Vines Albany, GA

House Manager

03/2021 - Current

Coordinated meals for all family members with focus on catering to dietary restrictions.

Scheduled appointments for medical, dental and self-care needs. Performed cleaning and organization duties as needed. Stayed current on toy and child-related recalls and safety warnings. Offered positive reinforcement and taught life skills regarding chores and cooking techniques.

Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements

Conducted weekly meetings with household members and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.

Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.

Self-employeed Remote

Freelance Content Creator

06/2020 - Current

Posted useful, creative and timely content on social media, blog and website.

Planned, produced and edited video projects to maximize engagement. Monitored website and social media traffic.

Curated content for social media platforms, including Instagram, TikTok and Facebook.

Edited photographs and produced graphic design artwork using Photoshop and Canva.

Selected cover art, fonts and designs to appeal to target demographics. Managed 2-5 clients campaigns at one time

TJX Companies Washington, DC

Retail Sales Associate

10/2016 - 04/2020

Displayed merchandise by arranging in appealing and orderly way to boost sales.

Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products. Trained in loss prevention, visual merchandising, and general sales skills. Energized and motivated in performing sales floor activities including merchandising and selling.

Kept calm and applied strong problem-solving and interpersonal skills to Skills

Experience

resolve conflicts.

Assisted teammates with sales-processing tasks to meet daily sales goals. Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.

Recruited, hired and trained new staff to develop with excellent product knowledge

Benedict College Columbia, SC

Financial Aid Assistant

08/2014 - 12/2014

Guided students through financial aid processes, including completing necessary forms, filing, documentation, preparing reports and updating account records.

Double checked payments and documentation of students applying for loans.

Assisted students and families in filling out financial aid applications.. Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members. Coached students and families on appropriate financial aid plans and eligibility.

Made presentations to student groups and families about available aid and plans.

Achieved student loyalty through quality, productivity, service and proactive management.

Collaborated with various departments to improve communication and deliver individualized student solutions.

University of The District of Columbia Washington, DC Bachelor of Science in Urban Sustainability

05/2020

3.2 GPA

Zeta Phi Beta Incorporated Member

Education and Training

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