email@example.com 202-***-**** Albany, GA 31705
Issue and conﬂict resolution
Behavioral/cognitive skills development
Flexible and adaptive
Vines Albany, GA
03/2021 - Current
Coordinated meals for all family members with focus on catering to dietary restrictions.
Scheduled appointments for medical, dental and self-care needs. Performed cleaning and organization duties as needed. Stayed current on toy and child-related recalls and safety warnings. Oﬀered positive reinforcement and taught life skills regarding chores and cooking techniques.
Maintained utmost conﬁdentiality of residents' information and records in accordance with federal and state requirements
Conducted weekly meetings with household members and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Freelance Content Creator
06/2020 - Current
Posted useful, creative and timely content on social media, blog and website.
Planned, produced and edited video projects to maximize engagement. Monitored website and social media traﬃc.
Curated content for social media platforms, including Instagram, TikTok and Facebook.
Edited photographs and produced graphic design artwork using Photoshop and Canva.
Selected cover art, fonts and designs to appeal to target demographics. Managed 2-5 clients campaigns at one time
TJX Companies Washington, DC
Retail Sales Associate
10/2016 - 04/2020
Displayed merchandise by arranging in appealing and orderly way to boost sales.
Monitored sales ﬂoor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products. Trained in loss prevention, visual merchandising, and general sales skills. Energized and motivated in performing sales ﬂoor activities including merchandising and selling.
Kept calm and applied strong problem-solving and interpersonal skills to Skills
Assisted teammates with sales-processing tasks to meet daily sales goals. Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
Recruited, hired and trained new staﬀ to develop with excellent product knowledge
Benedict College Columbia, SC
Financial Aid Assistant
08/2014 - 12/2014
Guided students through ﬁnancial aid processes, including completing necessary forms, ﬁling, documentation, preparing reports and updating account records.
Double checked payments and documentation of students applying for loans.
Assisted students and families in ﬁlling out ﬁnancial aid applications.. Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staﬀ members. Coached students and families on appropriate ﬁnancial aid plans and eligibility.
Made presentations to student groups and families about available aid and plans.
Achieved student loyalty through quality, productivity, service and proactive management.
Collaborated with various departments to improve communication and deliver individualized student solutions.
University of The District of Columbia Washington, DC Bachelor of Science in Urban Sustainability
Zeta Phi Beta Incorporated Member
Education and Training