CURRICULUM VITAE
PERSONAL DETAILS
NAME: Tebogo Taboka
SURNAME: Elias
DATE OF BIRTH: 14 February 1994
ID NUMBER: 65352016
GENDER: Female
NATIONALITY: Motswana
PLACE OF BIRTH: Maitengwe, Botswana
LANGUAGES: English and Setswana
POSTAL ADDRESS: P O Box 254
Maitengwe, Botswana
CONTACTS: +267-********
EMAIL: *********@*****.***
PERSONAL PROFILE
I have pursued my CERTIFICATE IN HUMAN RESOURCES MANAGEMENT (ABE-UK) and I have done many modules which cover up for the different skills. My career objectives are to get a challenging position to meet my competencies, capabilities, skills, education and knowledge as well as to make a positive contribution to the organization and also to channel my energies and expertise in those.
EDUCATIONAL BACKGROUND
INSITITUTION
QUALIFICATION
YEAR
BYTE SIZE COLLEGE
CERTIFICATE IN HUMAN RESOURCES MANAGEMENT (ABE-UK)
2014-2015
MCCONNEL SENIOR SECONDARY SCHOOL
BOTSWANA GENERAL CERTIFICATE OF SECONDARY EDUCATION
2011-2012
WORK EXPERIENCE
SOFT GOLD
Worked as sales representatives from 2019 to 2020
DUTIES ICLUDED:
Generating leads.
Meeting or exceeding sales goals.
Negotiating all contracts with prospective clients.
Helping determine pricing schedules for quotes, promotions, and negotiations.
Preparing weekly and monthly reports.
Giving sales presentations to a range of prospective clients.
Coordinating sales efforts with marketing programs.
Understanding and promoting company programs.
Obtaining deposits and balance of payment from clients.
Preparing and submitting sales contracts for orders.
Visiting clients and potential clients to evaluate needs or promote products and services.
Maintaining client records.
Answering client questions about credit terms, products, prices and availability.
FAMOUS INVESTMENT
Worked as sales assistant from 2015 to 2018
DUTIES INCLUDED:
Receiving, processing, and organizing shipments and deliveries accordingly.
Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines.
Assisting customers in locating desired shop items.
Informing customers of shop promotions to encourage purchases.
Performing regular price audits to identify and correct price discrepancies.
Performing end-of-day cleaning duties, which includes wiping down windows, mirrors, and fixtures as well as sweeping and mopping the shop floor.
Addressing and resolving customer’s complaints in a professional manner.
Processing customer payments using the shop's Point of Sale (POS) system.
Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.
MANAGEMENT SKILLS
●A clear understanding of management skills
●Able to work as part of a multidisciplinary team
●Familiar with customer relationship management systems.
●Quick response to customer complaints, requests and comments.
TECHNICAL SKILS
●Strong PC skills utilizing Microsoft Excel, Word and Out book Software.
●Excellent verbal and written communication.
●A self-starter with a strong desire to learn.
●Strong organizational and time management.
PERSONAL ATTRIBUTES
●Enthusiastic and self-motivated.
●Highly organized with good planning skills and ability to meet strict deadlines.
●Excellent written and oral communication skills with ability to clearly communicate ideas and results to non-technical business people.
●Ability to work under pressure.
KEY RESPONSIBILITIES
●Training and development.
●Strategic management.
●Leadership for organization and budgeting.
●Performance Appraisal.
●General practices.
●Performing day to day financial transactions.
●Updating paperwork maintaining documents and word processing.
●Managing files.
●Helping organize and maintain office common areas.
PERSONAL QUALITIES
●Personally ambitious and achievement focused.
●Able to tactfully deal with difficult customers.
●Self-motivated individual.
REFEREES
Unoda Zambo Mr. Cambo
ADMINISTRATION OFFICE TEACHERS
BYTE SIZE COLLEGE TUTUME MCCONNELL COLLEGE