Christopher A. Johnson

***** *** ****** ****, ******** WA 98372 - ado4dl@r.postjobfree.com - 253-***-****

Skills & Abilities

Facilities Management

Budgeting

IT Support

Maintenance Management

Contract Management

Purchasing

Operations Management

Member of Leadership Team

Building Security

WORK HISTORY

Maintenance & Operations Manager

Pierce County YWCA, July 2015-Present

Supervise, coach and develop office, maintenance and operations staff; supervise volunteers for operational-related projects.

Ensure smooth functioning of the day-to-day operations; policy and procedure compliance, exceptional customer service and professional communications and conduct between operations staff and guests, vendors, funders, and clients.

Directly responsible for IT services and contracts; maintain servers and staff work stations.

Negotiate and manage elevator contracts and compliance with State L&I.

Negotiate and manage HVAC, Copier, Boiler, pest control and landscaping contracts.

Supervise and train custodial staff and maintenance staff

Perform regular price comparisons to current market value on all contracts and supplies.

Oversight and management of major facility repairs.

Manage facility projects pertaining to renovations and/or major repairs.

Prepare and managing bidding on large projects

Manages all vendors’ contracts for operations and office services.

Conduct continuous quality assurance and quality improvement practices.

Coordinate with HR and Safety Committee to perform regular risk assessment analysis and implement organizational safety practices.

Participate in development and implementation of agency strategic initiatives.

Oversee all general grounds upkeep and landscaping.

Building security, Safety Committee Chairman, designed major disaster preparedness plans.

Department Manager/Head Golf Professional-Course Operations

Twin Lakes Golf & Country Club, February 2011 – November 2014

Hired, supervised and developed staff to insure a professional, smooth running operation with an emphasis on providing exceptional customer service.

As a Department Head I was responsible for managing day-to-day operations, including:

- purchasing, managing vendor accounts and contracts

- working closely with retail vendors, suppliers and account executives

- producing P&L statements, monitoring annual budgets, forecasts & action plans

- procuring all goods for retail operations and managing inventory

- responsible for all revenue generated related to operations

- scheduling staff to ensure business and service commitments were achieved

- interacting with other department heads on a regular basis to discuss strategies and goals

Negotiating and purchasing cart fleet

As a member of Senior Management attended and participated in department head meetings and monthly Board of Directors meetings, providing written reports, updates and presentations.

Chris Johnson

Page Two

Head Golf Professional

Tacoma Firs Golf, July 2009 – January 2011

Responsible for all retail business, buying product, receiving and inventorying product, golf instruction, creating spreadsheets and P&L statements, also building and grounds maintenance along with all machinery.

Territory Manager, Turf Equipment Sales

Brim Tractor Company, November 2002 – July 2006

Represented Jacobsen Turf equipment to golf courses, school districts and government agencies, as well as working with parts managers at various accounts on part orders. Provided demonstrations of turf equipment and worked with clients on their needs and budgets for equipment.

Department Manager/Head Golf Professional

Fairwood Golf & Country Club, March 1992 – November 2001

Department Head responsible for all golf course operations with staff of 20.

As Department Head I was responsible for managing day-to-day operations, including:

- purchasing, shipping & receiving

- working closely with retail vendors, suppliers and account executives

- producing P&L statements, monitoring annual budgets, forecasts & action plans

- preparing and reporting monthly audits, managing profit & loss

- procuring all goods for retail operations and managing inventory

- responsible for all revenue generated related to retail operation

- negotiated and administered tournament and event contracts with clients.

- scheduling staff to ensure business and service commitments were achieved

- interacting with other department heads on a regular basis to discuss strategies and goals

Golf Committee, Greens Committee and House Committee to ensure proper grounds maintenance was achieved for optimal customer service experience.

EDUCATION

San Diego Academy – Business Management/AA – San Diego, CA

Decatur High School, Federal Way WA

PROFESSIONAL ASSOCIATIONS, ACCOMPLISHMENTS & VOLUNTEER

Professional Golfers Association of America – Member/Class A Professional since 1996

United States Patent, June 1995, for invention of Sports Equipment Grip Cleaner

Assistant Coach Fife-Milton-Edgewood Girls Sports Teams

References furnished upon request.

Contact this candidate