Diana Ross

*** ******* ****** ***# *-H

Brooklyn, NY 11207

Tele#: 917-***-****

Email: ado49f@r.postjobfree.com

Summary

Serving ten plus years as a support staff professional with Department of Health and Mental Hygiene & New York City Department of Transportation. I have an outstanding record of reliability and a can-do attitude in any task assigned to me. Whether working independently on an assignment or collaborating with outside City Agencies I strive to be efficient, accurate and professional.

Experience:

Department of Health and Mental Hygiene 10/14- Present Public Health Assistant, AOT (Assisted Outpatient Treatment) – Manhattan

● Handle mass mailing of clinical letters to clients, care coordinators, social workers and providers

● Communicate with medical institutions and prison facilities daily to progress investigations

● Perform extensive data entry opening and closing cases, preparing reports, medical orders and final judgements

● Assist doctors and social workers in weekly meetings with reports and psychiatric evaluations

● Schedule inmates for transportation and medication distribution

● Attend Bellevue court appearances assisting attorney in legal proceedings

● Review court calendars and maintain spreadsheets on proceedings

● Maintain physical and electronic case records

● Create chart for all consumers starting the program to keep track of their attendance and progress

● Handle mass mailing of clinical appointment letters New York City Department of Transportation 04/2000 – 06/2011 Clerical Associate III

● Conduct field visits at NYC DOC field office for accidents

● Forecast and procure departmental supplies

● Answering incoming calls to the Division, including responding to inquiries and/routing as necessary

● Retrieve documentation and provide to the public

● File request for documents and critical documentation

● Perform extensive filing, scanning, copying and several clerical duties

● Handle and dispose of confidential information

● Work with walk-in request for the public

Education: College Attending Presently: Paralegal Studies 01/2019 to- Present The Allen School of Health Sciences - Medical Assistant-Certificate 09/2012 – 06/2013 Clinical Skills: Phlebotomy –Narcan Training Certification EKG/ECG and Vital Signs-Height /Weight / Swabbing for DNA Specimen Collection – Basic Lab Tests Sterilization