Shanawaz Alam

** ********* **, *******. **. *****

646-***-****

ado494@r.postjobfree.com

OBJECTIVE:

Seeking a position in the field of management to utilize my skills and allow development and growth.

TECHNOLOGY:

Exposed to TCP/IP, LAN/WAN.PC upgrading, troubleshooting, and maintenance. Windows 7/10 Pro, Knowledge of Network Topology- OSI model. MS office 10/13. Misys & Epic (Health Care Software)

LANGUAGE: Bengali, Hindi, Urdu (East Asian Language)

EXPERINCE: Selling on Amazon, eBay, Mercari, Bonanza & Face book

EDUCATION:

New York City college of Technology, CUNY, Brooklyn, NY

Bachelor of Technology, Computer system, June 2006

Borough of Manhattan Community College, CUNY, NY, NY

Associate in Applied Science, Computer Operation System, June 2002

EMPLOYMENT:

2008-Present Blimpie Sub & Salad, Bronx, NY

Manager

Lead the restaurant team during a shift to ensure that every guest has a memorable and Gold Standard experience

Maintain high food quality and attractive food appearance, made according to Blimpie restaurant

Supervise and service the dining room, and back of house areas.

Handle monetary transaction; monitor activities maintain supplies; also maintain daily, weekly and monthly records of sales total

Post job ads for Blimpie restaurant using Face book and other online job search engines

Pre-screening of candidates, and reference checking; also training new staff on menus, service standards, and other elements necessary for the success of the restaurant. Manage employee schedules

Food safety manager certification (Serve safe or equivalent)

2006-2008 Variety Universal Import, New York, NY

Assistant Manager

Assisted CEO in varies projects and assignments

Decorated and maintained antique show room

Photographed antique items as purchase order finalized

Monitored activities and maintain supplies

Handled monitory transactions and important documents

2002-2006 Metropolitan Hospital Center, New York, NY

Helpdesk support specialist

Troubleshooting Skills

TCP/IP configured and trouble-shoot DNS on the client side

Set-up and verified network/local printer sharing and drive mapping for Windows

PCs Upgraded and installed network workstations Network cabling/connectivity of LAN

Full backup, restored data, and data recovered from user’s machines

Desktop Support Skills

Configure/Set-up MS Outlook as email account for users

Installed/Maintain/Up-grade PCs/laptop SW/HW

Create VPN connection for users

Add new users on Domain, create and manage group accounts

Response to help desk calls for technical assistance.

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