Penne (Jami) Banfield

*** ****** ******

West Greenwich,, RI 02817

Cell Phone: 401-***-****

Alternate Phone : 401-***-****

ado42t@r.postjobfree.com

OBJECTIVE A challenging position in a team player oriented company where my extensive and broad management and customer service skills and knowledge can be fully utilized. ACCOMPLISHMENTS • Effective management, technical, and supervisory skills. Use clear, concise communication skills in conjunction with organizational skills to perform daily duties. Work well as a team member or independently. Spearheaded and successfully implemented ongoing recruitment program to hire and effectively train all personnel. Spearheaded and successfully implemented ongoing recruitment program to hire and effectively train all personnel.

CAPABILITIES • Managed departmental meeting schedules to eliminate conflicts and ensure the availability of all necessary attendees.

•Maximize productivity by maintaining multiple calendars, scheduling meetings, arranging travel, tracking expenses and prioritizing email for directors. EMPLOYMENT HISTORY

EXETER TOWN PIZZA, Exeter, RI

Server, 2014-2020

All aspects of waitressing in a fast paced restaurant serving breakfast, lunch and dinner mainly to local residents. METLIFE, West Warwick

Senior Client Consultant, 2005 - 2014

Managed all activities in a high volume setting maintaining direct accountability for all aspects of life insurance claims as well as trading internal variable stock market based funds. Reported and supported the executive management team while backing up floor supervisors for escalated cases. Adjunct trainer for new hires as they came into the live environment also headed up several highly effective teams producing top performing team members. BALLARD'S BEACH CLUB, Block Island RI

Supervisor/Bartender, 2002

Supervised 89 summer employees in largest beach club on the East coast. Staffed and trained all bartenders and backed up the dining area supervisor. 90% of our employees were exchange students coming to the USA for summer employment. Our training program focused on providing EXCELLENT customer service to our elite clientele, while teaching and coaching our employees many with language barrier and other situations arising from coming to work for the summer.

BASSETTS INN, Warwick RI

Bartender/Server, 1999-2005

Performed a variety of tasks including hosting and cocktail serving. Managed daily operations of dining room and cocktail lounge

ARIZONA CORPORATE SUITES, Phoenix, AZ

Executive Assistant/Client Liaison, 1994 - 1999

Managed 13 business offices, in a high profile position requiring me to handle all phases of business management, consultation, customer service, for several executives and VP's simultaneously