Sally Ann Klob

**** ******* ****, ****** ** 470-***-**** ado3yu@r.postjobfree.com

Professional Summary

Public Relations major seeking a position where effective communication, concern for safety and correct execution, and a dynamic personality will be fully utilized to achieve reliable, positive customer relations.

Skills

Exceptional customer service

Safety training including CPR and ditchings

Conflict resolution Luxury brand knowledge Bartending training

Work History

Marketing Executive, 06/2021 to 09/2021

Chick-Fil-A -- Dallas, TX

Developed marketing strategies

Coordinated with brands for sales data to implement effective sales tactics

Collaborated with departments to ensure products reach customers on schedule

Sommelier, 12/2019 to 08/2020

Chateau Elan Resort & Winery – Braselton, GA

Applied comprehensive knowledge of wine, cocktails, and beer as well as appropriate entree pairings, to upsell high-profit items such as the Chef's weekend special dish.

Implemented communication and problem-solving skills to resolve customer complaints and promote long-term loyalty

Flight Attendant, 08/2018 to 09/2019

Mesa Air Group Inc. – Dulles, VA

Maintained high standard of cleanliness and personal appearance to promote sense of professionalism and passenger confidence in crew

Maintained firm yet positive attitude when dealing with distressed passengers, working to provide information about connecting flights, calm fears and provide secure environment

Promotional Brand Assistant, 02/2018 to 06/2019

Genesis Boutique – Dacula, GA

Curated proper mood and aesthetic appeal in store

Coordinated promotional activities and trade shows

Created social media campaigns for promotional purposes

Public Relations Intern, 09/2017 to 01/2018

Dress Up Boutique – Gainesville, GA

Helped plan and execute private, company and client events

Developed original content for social media posts and website articles

Wrote press releases for company

Education

High School Diploma: 2017, some college

University of North GA - Flowery Branch, GA; Oakwood, GA Public Relations major