Chase Bank Customer Service

Osvaldo Vazquez

**** ****** ******, ***. #**, Bronx, New York 10472

Phone: 929-***-**** Email: *******@*****.***

EXPERIENCE:

XPO Logistics (formerly Urban Express) – Client: SONY Corporation New York, New York

Mailroom Associate/handler 07/2014 - Present

Responsible for handling inbound and outbound mail/correspondence.

Proficiency in USPS guidelines and procedures, familiar with various couriers.

Provides excellent customer service to SONY executives, staff and guests.

Sets up conference rooms for events and meetings when necessary.

Handles clerical duties and answers light phones.

Lasership Incorporated New York, New York

Courier/Deliveries 2010-2014

Responsible for deliveries and obtaining important documents and signatures such

as payroll checks for Fortune 500 companies, JP Morgan Chase Bank, Five Guys, Zara’s Designer stores, etc.

Provided excellent customer service to clients in a professional manner.

Self-employed New York, New York

Independent Sales / Maintenance 01/2005 - 2010

Computer/phone refurbishment, repair and sales business from residence.

Sales of computers and computer products.

Utilized various ecommerce platforms to sell items, EBay, Craig’s list, etc.

Acosta Management, Inc. San Antonio, Texas

Cook 04/2003-06/2004

Prepared and cooked breakfast and lunches for a fast food chain.

Ensured food was properly prepared, seasoned and cooked in accordance with

guidelines and recipes.

Followed proper guidelines in respect to food handling and restaurant policies.

MSL Aguadilla, Puerto Rico

Operator 03/2002-01/2003

Operated Warp 9-module for production of computer printer pens.

Examined and inspected containers, materials, and products in order to ensure that packing

specifications were met.

Loaded materials and products into package processing equipment..

KNOLL Allentown, Pennsylvania

Lead Assembler 07/1998-11/2001

Built, Upholstered and assembled complex office furniture.

Assembled case goods such as file cabinets, chairs, and other office furniture.

Responsible for operating and working with high quality mechanical tools to build and

assemble furniture/goods.

EDUCATION:

Career Blazer Learning Center New York, New York

PC Specialist / Office Skills Certificate 04/2007-06/2007

Albert Merrill School New York, New York

Micro Processing Technology Technician Certificate 02/1986-07/1986

CUNY, City College of New York New York, New York

2 Years (36 credits) 1983 - 1985

Lafayette High School Brooklyn, New York

Diploma 06/1982

SKILLS:

Strong Computer knowledge: Microsoft Word, Word Perfect, Excel, and PowerPoint as well

as Internet applications.

Bilingual: Fluent in English and Spanish.

Good written and verbal communication and interpersonal skills. Professional demeanor.

Strong mechanical skills. Repair /build PC/laptops, phones, automobiles, home repairs.

Analytical and organization skills, pays attention to details, strong problem solver, quick

learner and performs multiple tasks effectively and efficiently.

Professional Commercial Driver’s License (CDL – Class C).

Responsible, reliable, dedicated, diligent, and motivated hard worker. Team player.

REFERENCES: Furnished upon request

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