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Customer Care Service

Location:
Kakkanad, Kerala, India
Salary:
25000
Posted:
October 20, 2021

Contact this candidate

Resume:

Aparnath PP

756*******

ado3u7@r.postjobfree.com

Palakkad, Kerala

Summary:

Management professional with more than 4 years of experience in Client servicing and Networking Highly driven recent business school graduate seeking a full time position in Sales & Marketing / Management where I can lend my knowledge of Market analytics to help your organization improve profitability and improve myself too.

Skills:

Customer Service

Appointment and meeting schedules.

Sales

Marketing

Customer Care

Client Service and Networking.

Work History:

oJio Point Manager – Reliance Jio

Palakkad, Kerala

May 2021 – Current

Worked flexible hours; night, weekend, and holiday shifts.

Store and Jio market management.

In charge of Sales, Marketing and Branding.

Planning and coordinating Jio outdoor activities.

On boarding and induction of new recruit's /Freelancers.

Cold calling (Leads generation).

Used coordination and planning skills to achieve results according to schedule.

Proved successful working within tight deadlines and fast-paced atmosphere.

Received and processed stock into inventory management system.

Served customers and followed outlined steps of service.

Increased customer satisfaction by resolving issues.

oBranch Relation Executive – SBI Credit Cards

Palakkad, Kerala

August 2020 – January 2021

Establishing a very good relationship with Branch and Customers Networking and educate customers about the product Training Newcomers Client Servicing.

Improved operations through consistent hard work and dedication.

Delivered exceptional level of service to each customer by listening to concerns and answering questions.

Meeting up with the Sales & Marketing goals.

oManagement Trainee – Xerophyte (Impulse Marketing Pvt)

Kannur, Kerala

May 2018 – June 2020

Handling Sales & Marketing requirements - Education field

Office Coordination and sales team leading.

Explained services and products to customers in friendly and engaging way.

Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.

Collaborated in professional team to solve workflow issues.

Meeting the Sales and Marketing goals.

oEvent Coordinator

Triangle Events – Palakkad, Kerala

January 2016 – April 2018

Marketing and sales Planning.

Organizing and Coordinating with Clients for their requirements.

Handling B2B and B2C Business developments.

Managing events team & organizing events.

Meeting company relationship criteria's.

Executed on-time and under-budget project management on complex issues for senior leadership.

Managed event logistics and operations.

Delivered smooth training execution by coordinating site selection, marketing, event management and follow-up.

Supervised onsite team of caterers, audio-visual technicians, and facility management team.

Mentored customer service, marketing, sales and accounting teams.

Education:

BBA – Bharathiyar University. (2014- 2017)

Hindustan Arts and Science,

Coimbatore.



Contact this candidate