Dear Recruiting Officer

I am writing to you concerning the recent call center position that I saw advertised on job sites on website.

I have over Five years of experience in this field and am confident that I am the best candidate for your vacancy. My former position has taught me the importance of clear communication and customer service over the phone. In my former roles, I resolved customer problems, gave sales pitches and took accurate notes of conversations with customer. I have excellent performance skill evaluations from various digital skill-learning platforms so that I will not lose my touch of talent and skill within the field. My contributions will widely show themselves and the team will have a sudden positive energy and incoming sales. Should I join your team the statistics will drastically change, the team’s performance will improve phenomenally and success rate will rise with good key performance indications. I am a goal and result orientated team player who is reliable, punctual and experienced in taking inbound calls from customers and initiating outbound calls to sell a product or service. Over the phone, I will be an excellent ambassador and true representative for your company, addressing problem solving skills with dignity and pride to customers and making them feel important and appreciated.

I am someone who will create a professional first impression that customers will remember for the right reason, Furthermore, I have a proven track record of increasing sales, upselling, cross selling and dealing with high volume of call on a daily basis. I consider my strongest point to be my impeccable phone manners, my clear voice and my ability to deal with agitated or distressed customer.

Should you find interest in my application, then I will be available for an interview at your convenience. I have attached my resume and I encourage you to contact me regarding my application on 076*******.

Yours sincerely,

Rethabile Potsane