OFORTUBE CHINJIKA
CONTACT INFORMATION.
Residential Address: No. 17 Anjorin Street, Off Sanya Street, Aguda, Surulere, Lagos state.
Phone Number: 080********,090********
Email Address: ado3sc@r.postjobfree.com
PERSONAL INFORMATION.
Date of Birth: 20th August 1992
Marital Status: Single
Sex: Female
State of Origin: Anambra State
LGA of Origin: Nnewi North LGA
OBJECTIVE
To work in a good, organized and challenging Organization.
To work in an establishment where there will be room for innovation, modification and personal contribution projects that will generally improve the standard of the company.
Nawfia Comprehensive secondary school, Anambra state 2011.
Taught accounting.
Innoson Nigeria Limited Nnewi, Anambra State 2011.
Marketing department
Jumia Online Store, Lagos state 2018
Customer care representative
Worked as an outbound and telesales agent
Confirming of customers orders
Marketing products for sale to customers
Worked on mails, escalated customers complains and did a follow up on the complains.
Participated on weekly CSAT trainings.
Tracked, confirmed and provided details on customers orders.
Made use of order management tools and ticket management tools such as OMS.
Used the OMS to get ticket numbers to do a follow up on our customers.
Consol limited company, Lagos state 2021
Customer service agent.
TERTIARY EDUCATION
Nnamdi Azikiwe University Awka, Anambra State( 2008-2013)
Bachelor of science (Ed)
Third Class Honours
BASIC EDUCATION
Kemeesther College(2002-2008)
West Africa Senior School Certificate
QUALIFICATIONS AND AWARDS:
BSc(Ed). Accounting education, NAU
West African Senior School Certificate (WASSCE) – Grade Score of 4Bs, 3Cs, & 1D
Junior Secondary School Certificate (JSSCE)
First School Leaving certificate (FSLC)
COMPETENCIES
Great communication skill and ability to work under minimum supervision.
Great analytical skills.
INTEREST.
Reading, traveling, swimming.
REFERENCE.
Mr Jude Onusogu
Innoson Nigeria Limited.
No. 2 Innoson Industrial Estate, Akwu-Uru Uru, Umudim, Nnewi, Ananmbra state.
TEL: 234**********.