Tourism Russian
Resume:
Natalia Ogneva
Moscow
******.***********@****.********:*********@*****.***
Personal Details
European Union Work Permit: No
Industry: Hospitality & Tourism
Work Experience
Receptionist
Bega - Moscow
November 2020 to Present
1. Registration of arriving guests
2. Arrangement of room for check-in
3. Working with cash registers and card terminals
4. Handling income calls
5. Informing hotel guests about hotel services
6. Solving work problems and helping guests with any questions
7. Control over guests in the area of their compliance with the rules of accommodation in rooms
8. Preparing accounting documents
9. Coordinating staff activities
10.Invoicing for companies
11. Working with room reservations
1.Coordinating staff activities
Internship- Receptionist
Hotel Beverly Park & Spa - Blanes, Girona provincial
,May 2019 to August 2019
2.Registration of arriving guests
3.Arrangement of room for check-in
4.Working with cash registers and card terminals
5.Informing hotel guests about hotel services
6.Solving work problems and helping guests with any questions
7.Control over guests in the area of their compliance with the rules of accommodation in rooms
8.Preparing accounting documents
Education
Bachelor's in Hospitality industry, tourism Russian State University of Tourism and Service - Moscow September 2018 to Present
Skills
•Confident PC user
•Knowledge of cash discipline procedures
•Ability to solve any situations and conflicts
•Confident user of Microsoft Office
•Native Russian speaker
•Fluent English
•Basic Spanish speaker
•Experience in online information search
Languages
•English - Fluent
•Spanish – Fluent
•Chinese - Beginner
•Russian - Expert
Additional Information
•Responsible
•Hardworking
•Stress-resistant
•Able to work in a team or on my own
•Conflict resolution skills
•PC fluency
•Business correspondence
•Knowledge of Word, Excel, Power Point programs
•Attention to detail
•Able to work in multitasking mode
Contact this candidate