CHETNA RADIA
L-* Quincy Circle Dayton, NJ ***** 609-***-**** ado3fb@r.postjobfree.com
ACCOUNTANT ACCOUNTS PAYABLE/RECEIVABLE SPECIALIST BOOKKEEPER Accomplished candidate with over two decades of professional experience, seeking to transition from a managerial role to accounting. Possesses strong analytical, critical thinking and problem-solving skills. Recognized for managing, recording, and reporting finances, will be a valuable addition to any organization seeking an effective bookkeeper. CORE COMPETENCIES
Trilingual - English (Working Proficiency) Gujarati (Native) Hindi (Native) Quickbooks Premier Desktop Microsoft Office Suite (Word, Excel, Powerpoint, Access) Leadership Organizational Skills Strategic Thinking Budgeting & Forecasting Team Congruency Cross-Department Collaboration Revenue Goal Attainment Assessment of Client Needs 40+ WPM
PROFESSIONAL EXPERIENCE
STAPLES
COPY CENTER / STORE MANAGER
Princeton, NJ
(2015 - Present)
● Manage 20+ employees across various departments including copy center, electronics, tech, and office supply
● Lead business development for the copy center by calling 10+ local businesses on a weekly basis to offer printing and marketing needs and advertising store promotions
● Analyze weekly store revenue of $15,000+ by tracking bank deposits, credit card transactions and cash flow
● Exceed weekly sales goals of $10,000+ by 12% through upsell various products such as printers and ink.
COPY CENTER MANAGER
Monmouth Junction and Hillsborough, NJ
(2009 - 2015)
● Offer quality reproduction of customer materials like binding, hole-punching and copier maintenance
● Schedule individual jobs and identify equipment to be used and complexity of task
● Train employees through formal training to better assist customers including technical skills
● Prepare 20+ projects for printing, document scanning and enhancement from start to delivery on a daily basis
OPERATIONS INVENTORY MANAGER (2005 - 2009)
Lawrenceville, NJ
● Maintained optimal stock levels to ensure timely availability of products
● Maintained effective business relationships with customers to ensure repeat customers Used electronic inventory tracking to scan stock and reconcile inventory
● Reviewed service levels on a continuous basis
CUSTOMER SERVICE REPRESENTATIVE
Princeton, NJ
(1994 - 2005)
● Trained and coached team members to deliver a high standard of customer service
● Managed and supervised a team of customer services representatives
● Learned about products and services and kept up to date with changes
● Worked with administration: forwarded requests and unresolved issues to the designated resource by communicating and coordinating with internal departments ACHIEVEMENTS
Staples Star of the Year Award (2000, 2007, 2010, 2015, 2018) EDUCATION
Avtech Institute of Technology - South Plainfield
Computerized Financial Accounting (2021)
Jabbusingh College - Bermo, India
Bachelor of Arts - Psychology (1987)