JOHN J. BARKER

**** *. **********

Chicago Illinois 60641

Cell 773-***-****

Email ado3dx@r.postjobfree.com

Dear Sir or Madam

I am currently seeking employment in the Information Technology field. I have been in the computer field over 38 years.

In the past year I have suffer a leg injury that has affected my mobility so preferably I am looking for a remote position.

As you can see from my resume I have been employed in many fields in the operations and support areas in Information Technology. When it comes to work I am a one-man show covering mainframes, networks and desktop support. I was always very successful in maintaining communications and teamwork with other shifts and vendors I am open to working all shifts. My strong points versatility, problem solving, communications and reliability have often made me desirable with independent positions and supervisory positions.

I have attached a copy of my resume please feel free to contact me direct on any questions.

Sincerely,

John J. Barker

JOHN J. BARKER

4909 West Wellington

Chicago Illinois 60641

Cell 773-***-****

Email ado3dx@r.postjobfree.com

SUMMARY

Versatile, independent information technology support and operations professional with extensive experience in mainframes, midrange, network servers and applications. Background includes operations, technical support, Desktop and laptop user support, project development, system maintenance, and control of workflow. Key strengths include the ability to:

Maintain control on processing.

Maintain and develop procedures.

On call hardware and software support for users.

Integrate new processes into existing operations.

Quick and unsupervised adaptability to systems and operations.

Analyze and troubleshoot hardware, software and network problems.

Desktop support repair and installs, configuring and upgrades to hardware and software.

PROFESSIONAL BACKGROUND

GUARANTEED RATE MORTGAGE Chicago, IL 9/2019 -9/2021

Technical support remotely for hardware, Windows operating system and 3rd party software for users.

Computer Support Administrator.

Desktop and Laptop Hardware support.

Windows 7 & 10 operating system, MS office and Outlook 365.

3rd Party Software Encompass,LenderX,CDC and other applications.

Security applications and VPN.

Exchange Server and Active Directory setup.

AIS AMERICAN INFORMATION SYSTEMS Brunswick, NJ 2017-2019

Contract work for AIS customers in Chicago Chase Bank and Jefferies Group.

Data Operations Technician.

Desktop and Data Center Support.

Disconnect / connect equipment moving.

Cabling and setup.

Handle break / fix requests.

Workstation Support and Troubleshooting

COMPUCOM Chicago Il 2017-2019

Onsite Technican

Contract work for Chicago customers BMO Harris Bank and TMobile stores.

COMPUCOM Chicago Il

Trouble shoot and repair desktop, laptop PC’s

Setup communication hardware for the store.

Replace Scanners.

JOHN J. BARKER

4909 West Wellington

Chicago Illinois 60641

Cell 773-***-****

Email ado3dx@r.postjobfree.com

POMEROY INFRASTRUCTURES Hebron, Kentucky 2010-2016

I am assigned as an IBM contractor to manage their tape storage system for their CNA Insurance account in their Chicago office.

Onsite Operator.

I managed and monitor their mainframe and midrange tapes and backup systems.

Manage the mainframe tapes CA1, TSO, TMS.

Managed midrange ADIC ATL tapes and backups.

Upgrade and maintain IBM issued laptop and desktop computers.

Managed new or special projects in the operations.

Workstation Support and Troubleshooting

OAO TECHNOLOGY SOLUTIONS Greenbelt, Maryland 2007-2009

I was assigned as an IBM contractor to manage their tape storage systems for the ABN AMRO / Bank of America for the Chicago account sites.

Onsite Supervisor Storage

I managed and analyze the mainframe, midrange and network backup systems. I also supervised a staff of four.

Manage and analyze the mainframe CA1, TSO, TMS and Virtual Tape Storage Systems for the STK silos.

Manage and analyze the midrange and network ATL’s utilizing VERITAS and manual backup systems.

Wrote and maintained operational documentation for the department.

Maintain the IBM e-TOC tape management system.

CLEVELAND DOVING PARTNERS, INC. Hinsdale, Illinois 2001-2006

I was assigned to the support for Norwegian American Hospital Chicago, Illinois.

Network Support Specialist

Preformed support operations for the hospital’s third shift hardware and software needs with their Digital systems, MS Server 2003, NetWare and Personal Computer systems.

Controlled workflow of nightly and weekend Meditech processing.

Wrote and maintained operational documentation for the 3rd shift.

Technical support of hospital’s computers hardware, software and networks.

Servicing, maintaining, upgrading and installing hardware and software on desktop systems.

Workstation Support and Troubleshooting

JOHN J. BARKER

4909 West Wellington

Chicago Illinois 60641

Cell 773-***-****

Email ado3dx@r.postjobfree.com

JOHN NUVEEN & COMPANY, Chicago, Illinois 1989-2000

Investment company development and sales of a wide range of investment products.

Computer Operator / Tech Support

Controlled and coordinated third shift operations and troubleshoot hardware and software problems of 9 UNIX servers, 18 NT and NetWare servers.

Maintained workflow of combined systems and operating systems to meet morning deadlines of the financial market

Investigated problems in applications and operations to find exact cause and correct or notify the appropriate support personnel.

Wrote and maintained documentation of shift that assisted other shifts and departments in coordinating and facilitating new processing into the systems. Technical support for hardware and software on network and desktop systems.

BALLIN PROCESSING, Chicago, Illinois 1986-1988

Information and check processing vendor providing services to the bank industry. Operations Supervisor

Supervised a staff of 7 in Data Processing and Check Processing. Maintained the

operations of the Burroughs B1900 mainframe.

Developed the operations in the startup stages of the company.

Established deadlines to meet the needs of the customer and banking clearing schedules.

Maintained hardware and software upgrades to the Burroughs B1900 IPS/AIC mainframe. Managed nightly balancing and cashletter collection of customer accounts.

Managed nightly balancing and cashletter collection of customer accounts.

FEDERAL HOME LOAN BANK OF CHICAGO, Chicago, Illinois 1982-1986 A cooperative government sponsored enterprise of member financial institutions governing the Savings and Loan industry.

Processing Supervisor

Supervised a staff of 9 on second shift banking operations primarily in Data Processing and Check Processing areas utilizing Burroughs B4900 and B6900 mainframes.

Developed and integrated new Outclearing Check Processing project for member institutions into existing operations.

Maintained and customized services and processing needs of over 60 member institutions.

Scheduled messengers, workload, processing time and staffing, needed to meet collection deadlines on nightly bases.

EXCHANGE NATIONAL BANK OF CHICAGO, Chicago, Illinois 1977-1982Computer Operator

Operations of IBM 360 / 370 CICS systems.

JOHN J. BARKER

4909 West Wellington

Chicago Illinois 60641

Cell 773-***-****

Email ado3dx@r.postjobfree.com

EDUCATION &CERTIFICATION

Wright College of Chicago

Control Data Institute, Chicago

Dell Certification for Desktop and Laptop systems

HP Certification for Desktop, Laptop & Printer

Help Desk Desktop Support

HP UNIX Training, Chicago

HIPAA Certification

COMPUTER PROFICIENCIES

Meditech NetWare Microsoft NT, 2003 & 2008 Servers

Veritas NetBackup Unison Maestro 6.3 MS Windows 2000 XP Win7 & 10

REDHAT LINUX PeopleSoft Microsoft Office 2007, 10,& 365

Lotus Notes HP UNIX Microsoft Outlook, 365

Sun STK VTSS IBM MVS, CICS IBM TSO, TMS, AS/400

CA1, CA7 Korn Scripting VI Editor

IBM E-TOC Paragon 12 &15 Imaging software

PGP Encryption Active Directory Remedy and Clear view Ticketing

Encompass Connect Wise Service Now Ticketing system

Cisco Phone Systems Cisco Communication Cisco VPN

Microsoft SQL Server

JOHN J. BARKER

4909 West Wellington

Chicago Illinois 60641

Cell 773-***-****

Email ado3dx@r.postjobfree.com

SALARY HISTORY AND JOB SUMMARY

Company Guaranteed Rate Mortages

Title Computer Support Administrator

Date Worked 9/2019 to 9/2021

Reported To Ryan Fulton Manager

Salary 47,000

Reason for Leaving Company wide staff reduction

Company Pomeroy Infrastructures Hebron, Kentucky

Title Onsite Operator

Date Worked 08/2010 to 08/2016

Reported To Allen Fields Manager

Salary $35,350

Reason for Leaving IBM lost the contract and I was laid off

Company OAO Technology Solutions Greenbelt, MD.

Title Site Supervisor

Date Worked 05/2007 to 10/2009

Reported To Scott Kilbury Operations Manager

Salary $31,700

Reason for Leaving My assignment was cancelled and I was laid off.

Company CDPI Cleveland Dovington Partners, Inc. Hinsdale

Title Network Support Specialist

Date Worked 02/2001 to 11/2006

Reported To Chuck Werner Manager

Salary $40,000

Reason for Leaving My assignment was cancelled and I was laid off.

Company John Nuveen Investments Chicago

Title Computer Operator / System/Support 3rd shift

Date Worked 6/89 to 6/2000

Reported To Ray Parker Supervisor

Salary $33,600 + $6,000 to $8,000 Bonus + 12% Diff

Reason for Leaving My department was outsource to SMS an out of state vendor.

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