SARAH HORNER

SEATTLE, WA ***** 206-***-**** ado39z@r.postjobfree.com LINKEDIN

SALES PROFESSIONAL

ð High energy consultative sales professional with 10 years in the field. ð Specialized in the skincare, hospitality, and construction industries. ð Consistently contribute to an organization’s success through increased sales. ð Strategic, big picture thinker focused on continuous improvement. ð Specialize in building and maintaining positive relationships with clients. ð Remarkable ability to prioritize and manage multiple clients and tasks. SOFTWARE: PC & Mac, Word, Excel & PowerPoint.

PROFESSIONAL EXPERIENCE

RODAN + FIELDS, Seattle, WA 2014 – PRESENT

SALES REPRESENTATIVE

Built a customer base from zero with a direct sales skincare company. Sales representative duties include researching competing products, identifying sales opportunities, cold calling, trade shows, networking, direct sales education and training, fielding questions, and social media lead generation. Nurture client base through managing replenishment orders, providing first class customer service, active listening, and always closing. Key Accomplishments:

§ Achieved Executive Consultant status for the past 7 years consecutively by meeting monthly sales goals.

§ Recognized by a corporate team for building customer base from 0 to 150 clients in such a short amount of time.

§ Earned the top 50 in sales multiple times over the last 7 years with the R+F organization. HORNER GENERAL CONTRACTING, Seattle, WA 2020 – PRESENT CLIENT SERVICES & PROJECT MANAGEMENT

Coordinate project schedules and interface with clients for new business, field inquiries and questions, and determine project timelines. Work to build strong and sustaining relationships with customers to ensure repeat business. Build brand awareness through highlighting custom features of various construction projects. THE CASK, Seattle, WA 2012 – 2014

WINE SERVER & HOSTESS

Greeted guests and sat them in a way that allowed the servers time to provide excellent service. Checked with guests to ensure a positive dining experience. Resolved all complaints. Processed payments and takeout orders. CAREER BREAK 2006 – 2012

STAY-AT-HOME PARENT

Managed home and children. Handled all finances, inventory, extra curriculars, schooling, and any other project that needed to be handled. Stayed involved in all school activities, fundraisers, and event planning. Met and handled any challenge to make sure that the home ran smoothly. TIGH-NA-MARA, Parksville, BC 2003 – 2005

GUEST SERVICE AGENT

As guest service agent, ensured guests were taken care of on their arrival, departure, and any needs through the duration of their stay. Handled dining room and spa reservations. Managed any challenging guest situations with grace and timely action. Answered all incoming internal calls and assisted reservation agents as required. Worked with a team to create a positive and fun environment while handling a busy environment. Met targeted sales objectives to promote the resort’s facilities, events, activities, or promotions. Took on any special projects as requested. CORE COMPETENCIES

ü SALES ORIENTED

ü CLIENT SERVICES

ü HIGH WORK ETHIC

ü AFFABLE & FRIENDLY

ü PROJECT MANAGEMENT

ü RESEARCH TREND ANALYSIS

ü ACTIVE LISTENER

S. HORNER, PAGE 2

PROFESSIONAL EXPERIENCE, CONT.

LEAVITT MACHINERY, Burnaby, BC 2001 – 2003

MARKETING COORDINATOR

Designed and executed email marketing campaigns. Served as a key member of a newly created team to build out a custom CRM for material handling contacts. Designed and executed detailer network marketing campaigns. Created print advertising for industry association magazines. Built out prospect lists to generate warm sales leads for the field. CLUB INTRAWEST, Vancouver, BC 2000 – 2001

OUTBOUND SALES REPRESENTATIVE

Managed sales leads by tracking, following up, and closing sales to achieve sales and productivity objectives. Performed direct sales and selling techniques for timeshare sales. Placed outbound sales calls from internet generated leads. PROFESSIONAL AFFILIATIONS

BUSINESS NETWORKING INTERNATIONAL (BNI) – West Seattle Chapter, 2014 – present BNI is a referrals organization which is built upon the philosophy of generating referrals and providing professional development to allow business owners to increase sales. Served as: VICE PRESIDENT – Handled all new members, reported membership status, and planned events. MEMBERSHIP COMMITTEE – Onboarded new members and ensured professional growth of the chapter. EDUCATION & CERTIFICATION

TEXAS A&M UNIVERSITY, KINGSVILLE – Bachelor of Arts in Marketing Earned All-American honors twice for running collegiate track and field and placed top 8 in the nation. CERTIFICATIONS: Level 1 CrossFit trainer