Freeport Mcmoran Milton

MILTON R. TANN JR.

Union, NJ ***** 201-***-**** ado2xj@r.postjobfree.com

PROFILE:

Coordinate and manage daily operations numbering up to 5 to 10 employees. Increased revenue over 70% over the past four years. Offers a knowledgeable background in Technical Service/Sales and Customer Support based on experience gained through the management of 3 to 10 million dollar accounts. Ability to enhance profitability and support business objectives while maintaining the highest level of quality and professionalism. Specific knowledge encompasses:

Management information systems

Cost reduction strategies

Work flow planning

Budgeting and forecasting

SAP expertise

Detailed-oriented

PROFESSIONAL EXPERIENCE:

Precision Fasteners Inc. Somerset, NJ.

Operations Manager: 03/2018 – 03/2020

Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 5 member management team with related direct reports

Devised, deployed and monitored processes to boost long-term business success and increase profit levels 70%

Evaluate upcoming program plans to forecast expected resource needs

Coordinated visits and provide briefs to very important personnel (VIPs) improving knowledge and awareness of operational activities, programs and offerings

Precision Fasteners Inc. Somerset, NJ.

Inside Sales/Customer Service Manager: 12/2015 – 03/2018

Report directly to CEO & President of Precision Fasteners.

Reviewed repeated issues within operations and business management to solve problems and improve company outcomes

Built partnerships with diverse internal teams and sales, finance and operations departments to streamline processes

Contacted existing and prospective customers by phone or email on consistent basis, which resulted in regularly surpassing quarterly sales targets.

Freeport McMoRan Copper & Gold Inc. Elizabeth, NJ.

Sr. CSR / Inside Sales: 07/2007-2014

Manage the entire order process for products with limited supervision in order to ensure fanatical service and execution; receive and review orders, accept or reject orders based on availability and contract terms, enter and update orders in the SAP system, and ensure that product is shipped as required.

Coordinate interaction between sales, operations and transportation to fulfill orders or resolve issues. Work with Finance to resolve outstanding invoicing issues (issue customer profile to credit department, submit credits & re-bills).

EDUCATION:

RETS Institute, Nutley, NJ

Certified CET (Computer Electronic Technician)

Montclair State University, Montclair, NJ

Major: Business Management

COMPUTER SKILLS:

Software: Navision, SAP, IBM AS400, ACT, Microsoft Windows

REFERENCES AVAILABLE UPON REQUEST

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